Flashchat Messenger Commerce

Flashchat Messenger Commerce

by Flashchat.ai

Recover abandoned carts & increase sales using FB Messenger

Overall rating
4.7 of 5 stars
Based on 18 reviews

  • 5 of 5 stars
    89% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
    (1)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    6% of ratings are 1 stars
    (1)

All reviews

1 - 10 of 18 reviews

Buymart

The app is promising and looks pretty solid but also trying to convince me to accept $79/Mo - $699/Mo price range from the very beginning of installation instead of $9. And i haven't seen any "xxx days free trial" notification on my shopify backend. I'm ok with $9 and "pay as you grow" model but this is a bit much & kinda intimidating.

Edit: Developer response was clear about trial period and transactions. So I upgraded my review from 2 to 4 stars.

Developer reply

March 07, 2019

Thank you for downloading our App and for taking the time to write a review regarding your experience with it.

Accept Payment does not trigger any charge before the end of your trial which can last up to 25days. When you press "Accept Payment" you practically activate your trial period.

We ask merchants to Accept Payment from the beginning of installation for smooth continuation of the service after the succesful end of trial.

If this comment addresses your consent, you can go back on you dashboard and Accept Payment in order to proceed in the free trial.

You can always email us to support@flashchat.ai to help you further.

GilBay

Simple - Affordable - And most important of all: it truly delivers on its promise to help your business generate extra sales through Facebook Messenger.
Would recommend

White Fabric

A true plug and play solution for abandoned cart recovery, the app is ready to generate sales out of the box, with intuitive templates.

No complex setup or flows required. Should try :)

The Apparel Plaza

REAL REVIEW! This app is very misleading. There are hidden fees and the features needed to make it work are locked. Buyer Beware!

Developer reply

March 04, 2019

Thank you for downloading our App and for taking the time to write a review regarding your experience with it.

Here at Flashchat, we view all customer feedback as constructive criticism and chance to better our service, as we strive to offer the best Messenger sales tool on Shopify.
At the same time, we are determined to offer a transparent and flexible pay-as-you-grow pricing that accommodates for the various business needs of Shopify Merchants, while offering a wide variety of features to suit all needs.

If we missed the mark on any of these, we are sorry.

Regarding your feedback:

1. The cost of the service starts at 9$ per month recurring.
Your recurring charge includes usage-based charges as described on our website (flashchat.ai/pricing) and as stated in our Shopify Apps description.

2. Flashchat Features are not locked.
We've noticed that the majority of Shopify merchants that use Flashchat get the most value out of our Abandoned Cart Recovery Mechanism.
So it was natural for us to put the focus on that.
You can enable all other features, without any limitations and without having to subscribe to a paid plan, just by sending a message to our 24/7 support team, directly from our Dashboard.
The reason for that is that those advances features require some fine-tuning in order to get the most out of them and we choose to do this on a customer by customer basis.
Free, with no extra charges and without having to subscribe to our paid plan.

Bottom line:
Our pricing is transparent and usage-based like almost all major messenger based apps
All features are available without any extra cost even during the trial period

If this comment addressed your concerns, we think that you should give Flashchat another try,
You can email us at support@flashchat.ai . We will help you get your account back online, and set the service up for you.

Dress up stylishly

Great support! Looks like working well ( now i use just short time so i dont know how much help me this app improve conversion rate )

AZOURO

Abandoneds cart was one of our biggest pain points. Flashchat, as promised, helped us increase our revenue by recovering most of them.
The setup process was easy and took less than 2 minutes. Would definitely recommend.

Crown Jewelry USA

Simply awesome cart recovery App for Shopify stores that adds value to your business right away. The onboarding and installation is very easy and the support you receive from these guys is amazing. Highly Recommended!

I cannot wait to see the sales start rolling in...

Anthos Crafts

Anthos Crafts

Very helpful app with many different features that definetly help increase conversion rate. I strongly recomend it.

iThinkSmart.gr

Flashchat App is an amazing toolkit that does what it promises. It helps you recover your abandoned shopping carts, send Messenger campaigns and watch the performance of each of your actions in real time through the Analytics Dashboard. If only there were more Apps like this one in the store!

Kitchen Magician

Simply the best cart recovery App for Shopify stores that adds value to your business right away. The onboarding and installation is very easy and the support you receive from these guys is amazing. Highly recommended!

Previous 1
Previous 1