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Great app! Totally changed our Shopify store to include international taxes, duties, etc to be purchased by the customer at checkout. No more surprises for our customers when they get their product. Plus, they discounted the Int. Shipping fees! On top of that, Customer service is top notch! (Balthasar is the best!). Go global with confidence!
This system is a game changer for us. As our COO, I have used many shipping services and understand how "it all works." To have an app that installs quickly to give real time quotes based on country and service is really great and easy. I would say what it comes down to is cost, and the shipping costs are much lower than our old services. There's 2 services, standard and express and they quote out all of their carriers (post, fedex, ups, dhl, etc) based on the "lanes" and the destination country.
Long story short, it's worth installing and trying it out. It's easy to work with and the costs are a game changer. Hope that helps
FlavorCloud enabled us to start shipping anywhere without the headaches of figuring out customs, duties etc. Since international customers can see the total cost without talking to us, it saves us all the time we previously wasted making quotes for people who then did not buy. The total prices are better than any other service I researched. Help and training were easy to get and they treat us like they really care about our business.
We have been searching for the right international shipping app/ partner for some time. I will say that we are very pleased with Flavor Cloud. Not only are the rates really great (literal 1/2 of what we were paying) but the team and support are great to work with as well. Thank you Flavor Cloud
I cannot say enough amazing things about Flavorcloud. Rathna responded to our inquiry within moments, and we were fully functional by EOD. Within one week with Flavorcloud, our international sales were up 1300%, and we couldn't have done it without them! The seamless experience that Flavorcloud provides for both the customer & the business is incomparable. Their AI is fast, affordable, and efficient. If you're on the fence of global expansion but aren't sure how to do so in a sustainable & efficient manner, USE FLAVORCLOUD! You'll thank us later (;
This service will change your life and the way you do business. Best solution for door to door tracking and no more surprise import fees for your customers. Was able to onboard and integrate in to my store within 30 minutes.
FlavorCloud has been working really great for us ever since we've transitioned our international shipping over to it. The rates for shipping, especially for express shipping like DHL are much cheaper (like 50% the cost) than the rates I've negotiated in the past. It's also great that customs duties can be collected up front, so my customers have a smoother process with receiving their shipments. The customer service team has been superb as well, and they've followed up with me relatively quickly whenever there's been an issue. The user interface for shipping is a bit clunky at the moment, but I'm looking forward to the future version of the interface when it comes out, as they've collected feedback on pain points and suggestions for improvement from me and others.
FlavorCloud is absolutely amazing. We've been waiting for a service like this--and can't speak more highly of them. A+++
Saves $'s and time. Easy to communicate with and problems are solved quickly. Having the duties and taxes prepaid solves a lot of customer complaints when shipping to other countries.
The app has helped us expand our international presence and simplified the process of shipping to other countries. There are multiple shipping options for our customers to choose from. It is simple to use and learn.