FlavorCloud – AI Cross‑Border

After an initial worrying experience - the team realised we were struggling and Ryan and Calli couldn't have been more helpful in solving it. Feel much better about the app now!

Had a few issues and Ryan and Calli helped us work through them. They really do seem keen to make sure it's a good experience.

Flavorcloud has been a game changer for how we handle our international shipments. Onboarding with Keali was a breeze and she has been nothing short of amazing in helping us with any queries we've had. Very excited to see how FC evolves and grows our business.

So far, FlavorCloud has been incredibly helpful to us! Jenn and Keali helped me set this up, and their customer service has been absolutely fantastic! Finding good customer service can be hard, and they have gone above and beyond to help us get things running smoothly, answering all questions quickly. We ship crystals and minerals across the world, and FlavorCloud allowed us to offer low shipping rates as well as great options for our customers. For our needs, their program lets us easily customize our shipments as needed. We've used many other services, and this is by far the best service we have used for international shipping. I highly recommend FlavorCloud and their amazing team for your shipping needs!

FLAVORCLOUD IS THE BEST!! They've helped me seamlessly grow my international business and reach new customers. The onboarding process took way less time than I thought, and it went smoothly. Ryan in particular gave us the best guidance - he was thorough, patient, and really understood our needs given the stage of our business. He made sure that we understood all of the logistics, pricing, interfaces and that Flavorcloud would be able to execute what we needed from an international shipping partner. Ryan's ongoing support has also been amazing - with prompt responses to our questions, and getting on calls to help us figure out any issues we're having. Such a valuable e-comm partner

We’ve had a great experience with FlavorCloud. It has made international shipping so much easier. Customer service tickets have gone down, pricing is clearer for our customers, and the support team is very responsive. Our account rep Ryan is especially fantastic. He’s a true partner, always bringing smart ideas and strategies to help boost conversions. He’s proactive, helpful, and always focused on driving results. We're very happy we made the switch.

FlavorCloud as an international shipping app is perfect for our e-commerce needs, accurately including duties and taxes for customers worldwide. What impressed me most was the phenomenal customer support - Keali was incredibly helpful, patient, and knowledgeable throughout our entire setup process. Her exceptional service paired with this powerful tool has made international shipping hassle-free for our business. Highly recommended!

FlavorCloud and our rep, Keali Collier have been absolute LIFE SAVERS! As a small but rapidly growing business with customers world-wide desiring our products, we went from wasting hours and hours trying to get International orders to our customers, to a seamless buying experience. We were on the verge of no longer offering international shipping when we decided to give FlavorCloud a try. Keali has been our international "shipping angel" since day one when she called me back after I left a message at FlavorCloud headquarters. I highly recommend FlavorCloud if you too are pulling your hair out trying to serve your international customers! :D

Even during the learning process and beyond, Ryan Derakhshan is THE best at helping with any situation and is always very pleasant and patient

Tracy
EqualEats

Jenn at FlavorCloud has provided the most exceptional service I've experienced in years. The onboarding process is phenomenal and she is very proactive in following up on back end set up.