FlavorCloud – Global Shipping

We have been searching for the right international shipping app/ partner for some time. I will say that we are very pleased with Flavor Cloud. Not only are the rates really great (literal 1/2 of what we were paying) but the team and support are great to work with as well. Thank you Flavor Cloud

FlavorCloud has been working really great for us ever since we've transitioned our international shipping over to it. The rates for shipping, especially for express shipping like DHL are much cheaper (like 50% the cost) than the rates I've negotiated in the past. It's also great that customs duties can be collected up front, so my customers have a smoother process with receiving their shipments. The customer service team has been superb as well, and they've followed up with me relatively quickly whenever there's been an issue. The user interface for shipping is a bit clunky at the moment, but I'm looking forward to the future version of the interface when it comes out, as they've collected feedback on pain points and suggestions for improvement from me and others.

FlavorCloud is absolutely amazing. We've been waiting for a service like this--and can't speak more highly of them. A+++

Saves $'s and time. Easy to communicate with and problems are solved quickly. Having the duties and taxes prepaid solves a lot of customer complaints when shipping to other countries.

The app has helped us expand our international presence and simplified the process of shipping to other countries. There are multiple shipping options for our customers to choose from. It is simple to use and learn.

FlavorCloud has been super helpful for us to get our international orders out the door easily. They allow the customer to include duties and taxes up front so that they aren't surprised with an extra charge before they can get their product. The team is great at communicating and are quick to respond to any issues. We really enjoy working with them!

The decision to use FlavorCloud has simplified our checkout process for international customers. The integration is seamless and their customer support is very responsive. Having FlavorCloud to calculate shipping costs and generate customs forms is a no-brainer.

Flavorcloud has been a great solution for our company to offer DDP shipping. The checkout experience is seamless for customers, and it is easy to expand our shipping options to additional countries. We did have a couple of technical challenges with printing out of the gate, but the FC team is incredibly responsive and works quickly to solve any issues and answer any customer-related questions. In the few months we have been using the app, they have also made some tracking updates that have greatly improved the customer experience. Very happy!

We couldn’t be happier with Flavor Cloud. They make international shipping a breeze (words I never thought I would say). They eliminate the stress of having to deal with customs speed bumps, their rates are reasonable, shipments are all easily tracked, and the up-front payment of duties and taxes mean our customers get their product that much faster and don’t receive any expensive surprise fee’s upon delivery. The few problems we’ve had have been short lived as the Flavor Cloud team is very quick to respond to emails and help resolve the issue. Excellent customer service! The user interface of the app becomes intuitive after a short learning curve and you can tell they’re working hard to refine the experience. All in all, a top-notch international shipping service!

We are a young, home-based, mother & daughter web business and began using Flavorcloud because we wanted a simple, all-inclusive way to ship internationally. Balthasar and the team have been responsive and helpful whenever we had questions.
Our international shipping has done very well, with many orders to Canada, Great Britain, Australia, South Africa, and most recently, Sweden. Our customers seem pleased and we are very happy we chose to take the headache out of international shipping - by letting Flavorcloud do the heavy lifting.
Thank you, guys! We appreciate you!!!
Ginger, FandeaFabrics.com