Overall rating
4.3
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
March 29, 2022

FlavorCloud is always very responsive and provides with swift solutions to any possible issue. Great customer service. Happy to work with them.

VISCATA
United States
Over 2 years using the app
September 18, 2020

The team at FlavorCloud are super responsive to any issues and are very hands-on with their support. Beyond being able to address any problems we've encountered, they are great informational resources about international shipping and logistics in general.

Moxi Shop
United States
About 2 years using the app
January 7, 2021

I am so glad that I signed up for this app. I can now ship internationally with confidence. Staff is always helpful and courteous. Whenever I had questions or concerns, they were patient and knowledgeable. What a great find. Highly recommend.

plain mary
United States
Almost 2 years using the app
February 26, 2021

FlavorCloud is awesome and I wish I had it eight years ago when I first started my online store. It allows customers to pay customs and duties upfront, which means no more angry emails upon delivery. Also, I found it very easy to install. Another aspect I love is the customer service. If a package stalls, or if there's an issue at customs, I email FlavorCloud and they handle it ASAP. My few issues have been handled the same business day, which is incredible service in my book. Really, really happy I found this service. It's made this aspect of my business so much easier.

Kurly Klips
United States
Almost 2 years using the app
November 9, 2020

Great app! Totally changed our Shopify store to include international taxes, duties, etc to be purchased by the customer at checkout. No more surprises for our customers when they get their product. Plus, they discounted the Int. Shipping fees! On top of that, Customer service is top notch! (Balthasar is the best!). Go global with confidence!

SINGLETRACKBOARD
United States
Almost 2 years using the app
June 20, 2020

This system is a game changer for us. As our COO, I have used many shipping services and understand how "it all works." To have an app that installs quickly to give real time quotes based on country and service is really great and easy. I would say what it comes down to is cost, and the shipping costs are much lower than our old services. There's 2 services, standard and express and they quote out all of their carriers (post, fedex, ups, dhl, etc) based on the "lanes" and the destination country.

Long story short, it's worth installing and trying it out. It's easy to work with and the costs are a game changer. Hope that helps

Winky Lux
United States
Over 1 year using the app
April 27, 2020

FlavorCloud enabled us to start shipping anywhere without the headaches of figuring out customs, duties etc. Since international customers can see the total cost without talking to us, it saves us all the time we previously wasted making quotes for people who then did not buy. The total prices are better than any other service I researched. Help and training were easy to get and they treat us like they really care about our business.

KEVA Planks
United States
Over 1 year using the app
Edited April 1, 2021

We have been searching for the right international shipping app/ partner for some time. I will say that we are very pleased with Flavor Cloud. Not only are the rates really great (literal 1/2 of what we were paying) but the team and support are great to work with as well. Thank you Flavor Cloud

www.Stemulation.com
United States
Over 1 year using the app
July 4, 2018

I cannot say enough amazing things about Flavorcloud. Rathna responded to our inquiry within moments, and we were fully functional by EOD. Within one week with Flavorcloud, our international sales were up 1300%, and we couldn't have done it without them! The seamless experience that Flavorcloud provides for both the customer & the business is incomparable. Their AI is fast, affordable, and efficient. If you're on the fence of global expansion but aren't sure how to do so in a sustainable & efficient manner, USE FLAVORCLOUD! You'll thank us later (;

Moonglow Jewelry
United States
Over 1 year using the app
March 30, 2018

This service will change your life and the way you do business. Best solution for door to door tracking and no more surprise import fees for your customers. Was able to onboard and integrate in to my store within 30 minutes.

Marcomarcounderwear
United States
Over 1 year using the app