FlavorCloud – Global Shipping
Galerie d’images vedette
À propos de cette application
Lancement
8 septembre 2017
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
ProShip, ShipBob, ShipHero WMSExpédition internationale facile, abordable et sans friction. Développez vos ventes mondiales.
Exclusif au plan Avancé, Shopify ou Plus. Ne convient pas pour Shopify Basic. FlavorCloud facilite la croissance de votre entreprise. Nous aidons les marchands à se mondialiser via notre réseau de plus de 300 transporteurs, expédiant vers plus de 200 pays. Notre application s'intègre directement dans votre boutique Shopify, offrant un processus de paiement international en un clic et une expérience transparente jusqu'à la livraison. Tarification dynamique, routage dynamique, riche en données et optimisé par IA pour fournir le meilleur et le plus abordable des expéditions.
- Le plus grand réseau transfrontalier de transporteurs de colis et de fret premium au monde
- Un algorithme intelligent offre les meilleurs tarifs d'expédition et des options DDP garanties
- Les tarifs d'expédition internationale les plus bas de l'industrie.
- Automatise le dédouanement à l'exportation et à l'importation grâce à son réseau de dédouanement
- Retours faciles
Contient du texte traduit automatiquement
Tarification
Installation gratuite
Frais de commission par expédition qui évoluent avec votre entreprise
Installation gratuite
Frais de commission par expédition qui évoluent avec votre entreprise
Contient du texte traduit automatiquement
Tous les frais sont facturés en USD.
61 avis
Amazing app and stellar customer service. Never experienced any hiccups. When there are courier related issues, tracking questions, lost scenarios, etc., their customer service is always very speedy and responsive. 5 stars!
Be careful if you are shipping from the UK FedEx lost a parcel and we have no way of getting compensated for the loss which currently stands at around £400.
We have chased this with FlavorCloud and they have said they can't help us.
You have to be aware that when processing parcels in the UK with FedEx it is not a smooth process and involves requesting another label with a different tracking number from FlavorCloud that then sends the parcel to the FedEx hub in the UK. The parcel is then processed for overseas shipping from this Hub.
Our parcel clearly states it was delivered at Fedex's Hub with a signature of the Fedex employee that received it. FlavorCloud have done nothing to resolve this which doesn't make us confident using their service going forward.
We apologize for the inconvenience and loss of shipment you have experienced with FedEx and FlavorCloud. We want to assure you that we take this matter seriously. As you are likely aware, FlavorCloud has refunded the shipping and landed cost for your lost parcel.
Regarding the lost shipment, FlavorCloud acts as a middleman to provide access to our world’s largest carrier network. However, it's important to note that carriers do still lose parcels on some occasions. We always recommend business, route, or FlavorCloud insurance to protect yourself against carrier losses.
We would love to discuss further to see if there is anything else we can do to assist. I know the team has been trying to make contact, and we hope to speak with you soon.
Gave us overnight ability to ship internationally, w/o any huge effort or cost. Great integration with shopify, great customer service and super simple on-going ability to ship internationally at great rates which is also we something we were not able to offer. AMAZING!
No technology is perfect - let's be real here. No product ever is. However, it always comes down to service.
We were in a pinch and needed cost estimates for a brand new product that wasn't live on our site yet, and really needed their help ASAP. Their team stepped up and gave us the estimates BEFORE end of business day, same day, after hearing our urgency. We've had other instances with issues with refunds and processing, and through diligent communication, they addressed the issues immediately with sincere apologies for miscommunications that occurred.
We are all human in the end - and so, it comes down to service. Flavorcloud is a fantastic service and a great team.
Amazing! FlavorCloud makes shipping internationally a breeze. Balthasar and team are incredibly responsive, can help integrate with most any 3PL, and are awesome partners who are always there to help.
If you need to ship internationally, use FlavorCloud
À propos de cette application
Lancement
8 septembre 2017
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
ProShip, ShipBob, ShipHero WMSConçue par FlavorCloud INC
À propos de FlavorCloud INC
Note moyenne : 4,3
6 ans d’expérience dans la création d’applications pour l’App Store de Shopify
2226 Harvard Ave E, Seattle, WA, 98102, US
Assistance
Envoyer un messagesupport@flavorcloud.com