FlavorCloud – Global Shipping
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8 กันยายน 2017
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ProShip, ShipBob, ShipHero WMSInternational shipping made easy, affordable & friction-free. Expand your global sales.
Exclusive to the Advanced, Shopify, or Plus plan. Not suited for Shopify Basic. FlavorCloud makes growing your business easy. We help merchants go global via our network of 300+ carriers, shipping to 200+ countries. Our App integrates directly into your Shopify store, offering a powerful, one-click international checkout and seamless experience all the way through delivery. Dynamic pricing, dynamic routing, data-rich and AI-optimized to provide best and most affordable shipping.
- The world’s largest cross-border network of premium parcel and freight carriers
- Intelligent algorithm delivers best shipping rates and guaranteed DDP options
- Lowest international shipping rates in the industry.
- Automates export and import clearance through its customs clearance network
- Easy returns
การกำหนดราคา
ติดตั้งฟรี
Pay-per-shipment commission fee that scales with your business
ติดตั้งฟรี
Pay-per-shipment commission fee that scales with your business
ค่าบริการทั้งหมดจะเรียกเก็บเป็น USD
61 รีวิว
Amazing app and stellar customer service. Never experienced any hiccups. When there are courier related issues, tracking questions, lost scenarios, etc., their customer service is always very speedy and responsive. 5 stars!
Be careful if you are shipping from the UK FedEx lost a parcel and we have no way of getting compensated for the loss which currently stands at around £400.
We have chased this with FlavorCloud and they have said they can't help us.
You have to be aware that when processing parcels in the UK with FedEx it is not a smooth process and involves requesting another label with a different tracking number from FlavorCloud that then sends the parcel to the FedEx hub in the UK. The parcel is then processed for overseas shipping from this Hub.
Our parcel clearly states it was delivered at Fedex's Hub with a signature of the Fedex employee that received it. FlavorCloud have done nothing to resolve this which doesn't make us confident using their service going forward.
We apologize for the inconvenience and loss of shipment you have experienced with FedEx and FlavorCloud. We want to assure you that we take this matter seriously. As you are likely aware, FlavorCloud has refunded the shipping and landed cost for your lost parcel.
Regarding the lost shipment, FlavorCloud acts as a middleman to provide access to our world’s largest carrier network. However, it's important to note that carriers do still lose parcels on some occasions. We always recommend business, route, or FlavorCloud insurance to protect yourself against carrier losses.
We would love to discuss further to see if there is anything else we can do to assist. I know the team has been trying to make contact, and we hope to speak with you soon.
FlavorCloud is always very responsive and provides with swift solutions to any possible issue. Great customer service. Happy to work with them.
FlavorCloud consistently provides cost cutting and marketing recommendations to help grow our business. Our PO, Keali, is well versed in the FC dashboard and goes above + beyond to work with us and our 3PL to ensure orders are being processed and sent out on time.
FlavorCloud has been working really great for us ever since we've transitioned our international shipping over to it. The rates for shipping, especially for express shipping like DHL are much cheaper (like 50% the cost) than the rates I've negotiated in the past. It's also great that customs duties can be collected up front, so my customers have a smoother process with receiving their shipments. The customer service team has been superb as well, and they've followed up with me relatively quickly whenever there's been an issue. The user interface for shipping is a bit clunky at the moment, but I'm looking forward to the future version of the interface when it comes out, as they've collected feedback on pain points and suggestions for improvement from me and others.
เกี่ยวกับแอปนี้
เปิดตัวแล้ว
8 กันยายน 2017
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ภาษาอังกฤษ
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ProShip, ShipBob, ShipHero WMSสร้างโดย FlavorCloud INC
เกี่ยวกับ FlavorCloud INC
คะแนนเฉลี่ย 4.3
เคยสร้างแอปสำหรับ Shopify App Store มาแล้ว 6 ปี
2226 Harvard Ave E, Seattle, WA, 98102, US
ความช่วยเหลือ
ส่งข้อความsupport@flavorcloud.com
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