FlavorCloud – Global Shipping

FlavorCloud – Global Shipping

Free to install. Additional charges may apply.
Rating (4.3)
Reviews

About this app

Launched

September 8, 2017

Languages

English

Works with

ProShip, ShipBob, ShipHero WMS

International shipping made easy, affordable & friction-free. Expand your global sales.

Exclusive to the Advanced, Shopify, or Plus plan. Not suited for Shopify Basic. FlavorCloud makes growing your business easy. We help merchants go global via our network of 300+ carriers, shipping to 200+ countries. Our App integrates directly into your Shopify store, offering a powerful, one-click international checkout and seamless experience all the way through delivery. Dynamic pricing, dynamic routing, data-rich and AI-optimized to provide best and most affordable shipping.

Exclusive to the Advanced, Shopify, or Plus plan. Not suited for Shopify Basic. FlavorCloud makes growing your business easy. We help merchants go global via our network of 300+ carriers, shipping to 200+ countries. Our App integrates directly into your Shopify store, offering a powerful, one-click international checkout and seamless experience all the way through delivery. Dynamic pricing, dynamic routing, data-rich and AI-optimized to provide best and most affordable shipping. more
  • The world’s largest cross-border network of premium parcel and freight carriers
  • Intelligent algorithm delivers best shipping rates and guaranteed DDP options
  • Lowest international shipping rates in the industry.
  • Automates export and import clearance through its customs clearance network
  • Easy returns

Pricing

Free to install

Pay-per-shipment commission fee that scales with your business

Free to install

Pay-per-shipment commission fee that scales with your business

All charges are billed in USD.

61 reviews

Overall rating
4.3
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
March 11, 2024

Amazing app and stellar customer service. Never experienced any hiccups. When there are courier related issues, tracking questions, lost scenarios, etc., their customer service is always very speedy and responsive. 5 stars!

Matador Meggings
United States
April 5, 2023

FlavorCloud consistently provides cost cutting and marketing recommendations to help grow our business. Our PO, Keali, is well versed in the FC dashboard and goes above + beyond to work with us and our 3PL to ensure orders are being processed and sent out on time.

EM Cosmetics
United States
About 2 years using the app
June 20, 2023

Be careful if you are shipping from the UK FedEx lost a parcel and we have no way of getting compensated for the loss which currently stands at around £400.
We have chased this with FlavorCloud and they have said they can't help us.
You have to be aware that when processing parcels in the UK with FedEx it is not a smooth process and involves requesting another label with a different tracking number from FlavorCloud that then sends the parcel to the FedEx hub in the UK. The parcel is then processed for overseas shipping from this Hub.
Our parcel clearly states it was delivered at Fedex's Hub with a signature of the Fedex employee that received it. FlavorCloud have done nothing to resolve this which doesn't make us confident using their service going forward.

Leonard Silver
United Kingdom
7 months using the app
FlavorCloud INC replied July 3, 2023

We apologize for the inconvenience and loss of shipment you have experienced with FedEx and FlavorCloud. We want to assure you that we take this matter seriously. As you are likely aware, FlavorCloud has refunded the shipping and landed cost for your lost parcel.

Regarding the lost shipment, FlavorCloud acts as a middleman to provide access to our world’s largest carrier network. However, it's important to note that carriers do still lose parcels on some occasions. We always recommend business, route, or FlavorCloud insurance to protect yourself against carrier losses.

We would love to discuss further to see if there is anything else we can do to assist. I know the team has been trying to make contact, and we hope to speak with you soon.

February 28, 2018

Gave us overnight ability to ship internationally, w/o any huge effort or cost. Great integration with shopify, great customer service and super simple on-going ability to ship internationally at great rates which is also we something we were not able to offer. AMAZING!

Teadorabeauty
United States
About 6 years using the app
May 13, 2020

No technology is perfect - let's be real here. No product ever is. However, it always comes down to service.

We were in a pinch and needed cost estimates for a brand new product that wasn't live on our site yet, and really needed their help ASAP. Their team stepped up and gave us the estimates BEFORE end of business day, same day, after hearing our urgency. We've had other instances with issues with refunds and processing, and through diligent communication, they addressed the issues immediately with sincere apologies for miscommunications that occurred.

We are all human in the end - and so, it comes down to service. Flavorcloud is a fantastic service and a great team.

Society Nine
United States
Over 5 years using the app

About this app

Launched

September 8, 2017

Languages

English

Works with

ProShip, ShipBob, ShipHero WMS

Built by FlavorCloud INC

About FlavorCloud INC

4.3 average rating

6 years building apps for the Shopify App Store

2226 Harvard Ave E, Seattle, WA, 98102, US

Support

Send a message

support@flavorcloud.com

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