Reseñas (113)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
19 de febrero de 2024

Easy to install. I needed some help setting up return rules and their customer service team was timely with their response via email.

The Woods Maine
Estados Unidos
Casi 2 años usando la aplicación
26 de octubre de 2023

Overall, agree with other reviewers. It's a great app at a much better price than some of the other market solutions. Our biggest limitation is that the photo upload is limited to 2MB. I'd even be willing to pay for a more expensive plan if the photo upload limit was increased to 6MB each. Modern phones that our customers are using always take photos over 2MB. Requested they make this change and they declined to and said they wouldn't. Missed opportunity from our perspective.

Beth's - A Christmas and Holiday Shop
Estados Unidos
Casi 2 años usando la aplicación
19 de agosto de 2022

Awesome support and they do a brilliant job. The return app help us process customer returns faster and enhances our customer experience.

caratara
Emiratos Árabes Unidos
Casi 2 años usando la aplicación
26 de noviembre de 2022

Awesome app! It fits the return workflow of my shop perfectly. Quite simple and easy to setup. Customer service is professional.

Llifi Shop
Kosovo
Más de 1 año usando la aplicación
28 de abril de 2023

We were having an issue with generating automatic return labels through a third party program, I reached out to the Support team and after some extensive digging, they were able to find the issue and give us the solution!

Thank you very much, this app is great and the team are helpful :)

Sidi CAD
Canadá
Más de 1 año usando la aplicación
Flextech respondió 3 de mayo de 2023

Thank you for your review. We will try our best to help you.

13 de febrero de 2023

Excellent customer service. I needed a tweek in the requirement section and they modified my app.
I've tried a few different apps and this one is the best to far.

Fran Denim
Estados Unidos
11 meses usando la aplicación
Flextech respondió 3 de mayo de 2023

Thanks for the review. We will do our best to help you.

14 de diciembre de 2022

Terrible app and terrible support. If a customer buys more than one item and wants to return multiple of the same for exchange, the app doesn't allow it. It forces the customer to exchange with multiples of one item. We have told you about it before and you do nothing. Your support staff requests access to our store, but when we give it to you, you do nothing and never contact us again. We have a customer complaint today because of this and are now having to stop our holiday work and find another app to do what your app should already be doing.

Pack Turtle
Estados Unidos
11 meses usando la aplicación
14 de agosto de 2022

Beautiful app and customer service is very supportive . I recommend this app since it also provides a free plan, very flexible pricing.

Fusion
Pakistán
9 meses usando la aplicación
27 de mayo de 2023

Really good app! The look and feel of the returns page that the customer's see is great, very good functionality and good customer support.

XBODY UK
Reino Unido
8 meses usando la aplicación
Flextech respondió 27 de mayo de 2023

Thanks for your review. We are happy to help you.

5 de marzo de 2022

It is not easy to make something complex easily understandable. It takes a lot of thought and effort. It is even more difficult to make it practical and easy to use. I’ve been through a lot of apps in setting up my store. Some had a bewildering and confusing array of options. As a customer the last thing I want is to have to figure out how to use an app. I had just deleted a return app which found my circumstance monumental and unsolvable, whereas this app was able to accommodate my requirements in a few simple steps. Customer support was also prompt and attentive. If you want a return solution that is easy and clear to follow, I highly recommend this app. It works, and it works well.

Unique LCW
Estados Unidos
7 meses usando la aplicación
Flextech respondió 5 de marzo de 2022

Thank you for your review! We will try our best to help your business succeed!