Calificación general
4,2
Recuentos por nivel de calificación
  • El 81% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 4% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 15% de las calificaciones son de 1 estrellas
Fecha de modificación: 31 de enero de 2022

I have been checking other return apps for my new store, and I don't want to add unnecessary app-related monthly costs (not a big fan of the free app due to some bad runs I had with it and quality ain't always free) until it's proven that I need to pay for it as its demand grows over time. Flex Return is the best option so far for free starters with plenty of features to go with. The console looks clean and inviting. Love the minimalist aspect of it. Setting up is a brisk and most important aspect of all: it blends well with the overall look of my store (though I wish it has the Font customization option). And if the demand for this app increases, it is still very fairly priced. Overall, I feel at ease and very comfortable with Flex Return. You should give this app a test drive and see it for yourself - if what you need is simplicity that comes with functionality and nothing more.

Clicxco
Estados Unidos
6 meses usando la aplicación
Flextech respondió 1 de febrero de 2022

Thank you for your review! We will try out best to help your business succeed!

28 de abril de 2023

We were having an issue with generating automatic return labels through a third party program, I reached out to the Support team and after some extensive digging, they were able to find the issue and give us the solution!

Thank you very much, this app is great and the team are helpful :)

Sidi CAD
Canadá
4 meses usando la aplicación
Flextech respondió 3 de mayo de 2023

Thank you for your review. We will try our best to help you.

4 de diciembre de 2022

This app allows us to embed the return page into our Shopify store. So our customers stay at our Store while submitting returns. It is an important feature to us because it enhances our branding.

homeflydealz
Francia
Alrededor de 1 mes usando la aplicación
4 de junio de 2022

Incredible app! Makes handling returns and exchanges so easy! Very user friendly with the professional helpful customer service who are always professional and fast with solutions.

faras store
Estados Unidos
Alrededor de 1 mes usando la aplicación
3 de marzo de 2022

Amazing app and very easy to use. Their support team is also very prompt and helpful. 10/10 would recommend.

NYAS
Estados Unidos
29 días usando la aplicación
Flextech respondió 3 de marzo de 2022

Thank you for your review! We will try our best to help your business succeed!

2 de junio de 2022

Fantastic App and Helpful Customer Support! It helps us to manage returns such a breeze. It’s totally worth to install the app and get it all going!

whatavitamin
Pakistán
25 días usando la aplicación
14 de diciembre de 2022

Terrible app and terrible support. If a customer buys more than one item and wants to return multiple of the same for exchange, the app doesn't allow it. It forces the customer to exchange with multiples of one item. We have told you about it before and you do nothing. Your support staff requests access to our store, but when we give it to you, you do nothing and never contact us again. We have a customer complaint today because of this and are now having to stop our holiday work and find another app to do what your app should already be doing.

Pack Turtle
Estados Unidos
11 meses usando la aplicación
17 de agosto de 2022

My store uses this app to provide fast returns for my clients. The app configuration process is like a breeze compared to my several previous return apps. Their support is always patient and nice, it’s a pleasure to raise any questions, and they are committed to address my problems.

tz-cartmax
Reino Unido
24 días usando la aplicación
28 de noviembre de 2022

After we installed the app, the customer service did fantastic job helping us setup the app and gave clear guidance.

PinkSuit
Estados Unidos
20 días usando la aplicación
Fecha de modificación: 30 de diciembre de 2021

This app offers many features. We can upload manually any carrier's shipping label. We can set rules depending on many things, like charge for the return label or let it free and set this by countries, provinces/states, products, tags, etc. We can choose our language and edit so many things, and the dashboard is easy to understand. I read all the return apps and I choose this one for its versatility and I'm very satisfied. And all the issues that I had have been fixed by Mike. Cette application offre de nombreuses fonctionnalités. Nous pouvons télécharger manuellement l'étiquette d'expédition de n'importe quel transporteur. Nous pouvons définir des règles en fonction de beaucoup de choses, comme facturer l'étiquette de retour ou la laisser gratuitement et la définir par pays, provinces/états, produits, étiquettes, etc. Nous pouvons choisir notre langue et modifier tant de chooses, et le dashboard est facile à comprendre J'ai lu toutes les applications de retour et j'ai choisi celle-ci pour sa polyvalence et j'en suis très satisfait. Et tous les problèmes que j'ai eu ont été résolus par Mike.

Côté Cuir
Canadá
16 días usando la aplicación
Flextech respondió 30 de diciembre de 2021

Thank you for your review and feedbacks.
We will always try our best to offer more useful features to help our merchants success.