Recenzje (113)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 95% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 4% ocen to oceny z 1 gwiazdkami
19 luty 2024

Easy to install. I needed some help setting up return rules and their customer service team was timely with their response via email.

The Woods Maine
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
26 październik 2023

Overall, agree with other reviewers. It's a great app at a much better price than some of the other market solutions. Our biggest limitation is that the photo upload is limited to 2MB. I'd even be willing to pay for a more expensive plan if the photo upload limit was increased to 6MB each. Modern phones that our customers are using always take photos over 2MB. Requested they make this change and they declined to and said they wouldn't. Missed opportunity from our perspective.

Beth's - A Christmas and Holiday Shop
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
19 sierpień 2022

Awesome support and they do a brilliant job. The return app help us process customer returns faster and enhances our customer experience.

caratara
Zjednoczone Emiraty Arabskie
Prawie 2 lata korzystania z aplikacji
26 listopad 2022

Awesome app! It fits the return workflow of my shop perfectly. Quite simple and easy to setup. Customer service is professional.

Llifi Shop
Kosowo
Ponad rok korzystania z aplikacji
28 kwiecień 2023

We were having an issue with generating automatic return labels through a third party program, I reached out to the Support team and after some extensive digging, they were able to find the issue and give us the solution!

Thank you very much, this app is great and the team are helpful :)

Sidi CAD
Kanada
Ponad rok korzystania z aplikacji
Flextech odpowiedział(a) 3 maj 2023

Thank you for your review. We will try our best to help you.

13 luty 2023

Excellent customer service. I needed a tweek in the requirement section and they modified my app.
I've tried a few different apps and this one is the best to far.

Fran Denim
Stany Zjednoczone
11 miesięcy korzystania z aplikacji
Flextech odpowiedział(a) 3 maj 2023

Thanks for the review. We will do our best to help you.

14 grudzień 2022

Terrible app and terrible support. If a customer buys more than one item and wants to return multiple of the same for exchange, the app doesn't allow it. It forces the customer to exchange with multiples of one item. We have told you about it before and you do nothing. Your support staff requests access to our store, but when we give it to you, you do nothing and never contact us again. We have a customer complaint today because of this and are now having to stop our holiday work and find another app to do what your app should already be doing.

Pack Turtle
Stany Zjednoczone
11 miesięcy korzystania z aplikacji
14 sierpień 2022

Beautiful app and customer service is very supportive . I recommend this app since it also provides a free plan, very flexible pricing.

Fusion
Pakistan
9 miesięcy korzystania z aplikacji
27 maj 2023

Really good app! The look and feel of the returns page that the customer's see is great, very good functionality and good customer support.

XBODY UK
Wielka Brytania
8 miesięcy korzystania z aplikacji
Flextech odpowiedział(a) 27 maj 2023

Thanks for your review. We are happy to help you.

5 marzec 2022

It is not easy to make something complex easily understandable. It takes a lot of thought and effort. It is even more difficult to make it practical and easy to use. I’ve been through a lot of apps in setting up my store. Some had a bewildering and confusing array of options. As a customer the last thing I want is to have to figure out how to use an app. I had just deleted a return app which found my circumstance monumental and unsolvable, whereas this app was able to accommodate my requirements in a few simple steps. Customer support was also prompt and attentive. If you want a return solution that is easy and clear to follow, I highly recommend this app. It works, and it works well.

Unique LCW
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
Flextech odpowiedział(a) 5 marzec 2022

Thank you for your review! We will try our best to help your business succeed!