FlexReturn Return Center

Super helpful. The Return team is always quick to assist. Definitely recommend!

I'm still working on the implementation of this app but if customer service is any indication it's going to be one of my favorite apps.

Easy to install. I needed some help setting up return rules and their customer service team was timely with their response via email.

Overall, agree with other reviewers. It's a great app at a much better price than some of the other market solutions. Our biggest limitation is that the photo upload is limited to 2MB. I'd even be willing to pay for a more expensive plan if the photo upload limit was increased to 6MB each. Modern phones that our customers are using always take photos over 2MB. Requested they make this change and they declined to and said they wouldn't. Missed opportunity from our perspective.

Awesome support and they do a brilliant job. The return app help us process customer returns faster and enhances our customer experience.

Awesome app! It fits the return workflow of my shop perfectly. Quite simple and easy to setup. Customer service is professional.

We were having an issue with generating automatic return labels through a third party program, I reached out to the Support team and after some extensive digging, they were able to find the issue and give us the solution!

Thank you very much, this app is great and the team are helpful :)

Excellent customer service. I needed a tweek in the requirement section and they modified my app.
I've tried a few different apps and this one is the best to far.

Terrible app and terrible support. If a customer buys more than one item and wants to return multiple of the same for exchange, the app doesn't allow it. It forces the customer to exchange with multiples of one item. We have told you about it before and you do nothing. Your support staff requests access to our store, but when we give it to you, you do nothing and never contact us again. We have a customer complaint today because of this and are now having to stop our holiday work and find another app to do what your app should already be doing.

Beautiful app and customer service is very supportive . I recommend this app since it also provides a free plan, very flexible pricing.