FlexReturn Return Center

Incredible app! Makes handling returns and exchanges so easy! Very user friendly with the professional helpful customer service who are always professional and fast with solutions.

Amazing app and very easy to use. Their support team is also very prompt and helpful. 10/10 would recommend.

Fantastic App and Helpful Customer Support! It helps us to manage returns such a breeze. It’s totally worth to install the app and get it all going!

My store uses this app to provide fast returns for my clients. The app configuration process is like a breeze compared to my several previous return apps. Their support is always patient and nice, it’s a pleasure to raise any questions, and they are committed to address my problems.

Overall, agree with other reviewers. It's a great app at a much better price than some of the other market solutions. Our biggest limitation is that the photo upload is limited to 2MB. I'd even be willing to pay for a more expensive plan if the photo upload limit was increased to 6MB each. Modern phones that our customers are using always take photos over 2MB. Requested they make this change and they declined to and said they wouldn't. Missed opportunity from our perspective.

After we installed the app, the customer service did fantastic job helping us setup the app and gave clear guidance.

This app offers many features. We can upload manually any carrier's shipping label. We can set rules depending on many things, like charge for the return label or let it free and set this by countries, provinces/states, products, tags, etc. We can choose our language and edit so many things, and the dashboard is easy to understand. I read all the return apps and I choose this one for its versatility and I'm very satisfied. And all the issues that I had have been fixed by Mike. Cette application offre de nombreuses fonctionnalités. Nous pouvons télécharger manuellement l'étiquette d'expédition de n'importe quel transporteur. Nous pouvons définir des règles en fonction de beaucoup de choses, comme facturer l'étiquette de retour ou la laisser gratuitement et la définir par pays, provinces/états, produits, étiquettes, etc. Nous pouvons choisir notre langue et modifier tant de chooses, et le dashboard est facile à comprendre J'ai lu toutes les applications de retour et j'ai choisi celle-ci pour sa polyvalence et j'en suis très satisfait. Et tous les problèmes que j'ai eu ont été résolus par Mike.

Terrible app and terrible support. If a customer buys more than one item and wants to return multiple of the same for exchange, the app doesn't allow it. It forces the customer to exchange with multiples of one item. We have told you about it before and you do nothing. Your support staff requests access to our store, but when we give it to you, you do nothing and never contact us again. We have a customer complaint today because of this and are now having to stop our holiday work and find another app to do what your app should already be doing.

When I started my store, it was small , but this app can scale well in terms of pricing and return functions. It also automates our return process. Beautiful return page, very cost effective, responsive customer service.

Big praise to on of the best return app I have ever used. I can get the app setup and running and start handing returns in 20 min. Their Support is always nice to explain and give me guidance.