評價 (93)

整體評分
4.9
各級評分數量
  • 94% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2024年2月19日

Easy to install. I needed some help setting up return rules and their customer service team was timely with their response via email.

The Woods Maine
美國
使用應用程式 接近2年
2023年10月26日

Overall, agree with other reviewers. It's a great app at a much better price than some of the other market solutions. Our biggest limitation is that the photo upload is limited to 2MB. I'd even be willing to pay for a more expensive plan if the photo upload limit was increased to 6MB each. Modern phones that our customers are using always take photos over 2MB. Requested they make this change and they declined to and said they wouldn't. Missed opportunity from our perspective.

Beth's - A Christmas and Holiday Shop
美國
使用應用程式 接近2年
2024年1月25日

I have been struggling to get support to help me resolve the 500
Server Error issue to use the app. They have stopped replying to me

Orbit Rings
南非
使用應用程式 15天
Flextech 已回覆 2024年2月3日

We were on public holiday.
Sorry to miss your email and cause you troubles.

Now we are handling your issue.
We have request access to your store to fix this issue, please accept. Thanks!

2022年8月19日

Awesome support and they do a brilliant job. The return app help us process customer returns faster and enhances our customer experience.

caratara
阿拉伯聯合大公國
使用應用程式 接近2年
2022年11月26日

Awesome app! It fits the return workflow of my shop perfectly. Quite simple and easy to setup. Customer service is professional.

Llifi Shop
科索沃
使用應用程式 1年多
2023年4月28日

We were having an issue with generating automatic return labels through a third party program, I reached out to the Support team and after some extensive digging, they were able to find the issue and give us the solution!

Thank you very much, this app is great and the team are helpful :)

Sidi CAD
加拿大
使用應用程式 1年多
Flextech 已回覆 2023年5月3日

Thank you for your review. We will try our best to help you.

2023年2月13日

Excellent customer service. I needed a tweek in the requirement section and they modified my app.
I've tried a few different apps and this one is the best to far.

Fran Denim
美國
使用應用程式 11個月
Flextech 已回覆 2023年5月3日

Thanks for the review. We will do our best to help you.

2022年8月14日

Beautiful app and customer service is very supportive . I recommend this app since it also provides a free plan, very flexible pricing.

Fusion
巴基斯坦
使用應用程式 9個月
2023年5月27日

Really good app! The look and feel of the returns page that the customer's see is great, very good functionality and good customer support.

XBODY UK
英國
使用應用程式 8個月
Flextech 已回覆 2023年5月27日

Thanks for your review. We are happy to help you.

2022年3月5日

It is not easy to make something complex easily understandable. It takes a lot of thought and effort. It is even more difficult to make it practical and easy to use. I’ve been through a lot of apps in setting up my store. Some had a bewildering and confusing array of options. As a customer the last thing I want is to have to figure out how to use an app. I had just deleted a return app which found my circumstance monumental and unsolvable, whereas this app was able to accommodate my requirements in a few simple steps. Customer support was also prompt and attentive. If you want a return solution that is easy and clear to follow, I highly recommend this app. It works, and it works well.

Unique LCW
美國
使用應用程式 7個月
Flextech 已回覆 2022年3月5日

Thank you for your review! We will try our best to help your business succeed!