FlexReturn Return Center , 26 reviews

Easy to install. I needed some help setting up return rules and their customer service team was timely with their response via email.

The fast and easy return process has significantly improved customer satisfaction, leading to higher retention rates. The ability to define smart return rules ensures that customers always receive the best resolutions. Plus, the automatic approval and shipping label generation have made our lives so much easier. Couldn't be happier with it

I have been struggling to get support to help me resolve the 500
Server Error issue to use the app. They have stopped replying to me

The ability to define smart return rules has been particularly valuable for us, as it allows us to provide personalized solutions to our customers quickly and efficiently. Plus, the automatic approval and shipping label generation features have saved us a ton of time and resources.

FlexReturn’s customizable return page and multi-language support have made a big difference for our international customers. Great platform!

Overall, agree with other reviewers. It's a great app at a much better price than some of the other market solutions. Our biggest limitation is that the photo upload is limited to 2MB. I'd even be willing to pay for a more expensive plan if the photo upload limit was increased to 6MB each. Modern phones that our customers are using always take photos over 2MB. Requested they make this change and they declined to and said they wouldn't. Missed opportunity from our perspective.

We were having an issue with generating automatic return labels through a third party program, I reached out to the Support team and after some extensive digging, they were able to find the issue and give us the solution!

Thank you very much, this app is great and the team are helpful :)

Really good app! The look and feel of the returns page that the customer's see is great, very good functionality and good customer support.

Excellent customer service. I needed a tweek in the requirement section and they modified my app.
I've tried a few different apps and this one is the best to far.

Beautiful app and customer service is very supportive . I recommend this app since it also provides a free plan, very flexible pricing.