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FlexReturn Return Center

Smart order return app to automate and manage customer returns

Informations sur l'application Shopify
  • Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis

Forfait gratuit disponible. Des frais supplémentaires peuvent s'appliquer.

Spécificités de l’application

  • Vitesse testée : aucun impact sur votre boutique en ligne

Section des valeurs clés

Self-service Return Portal

Customers can summit returns through easy steps. Customizable return portal & branding. Set up your own return policy, reasons, resolutions

Smart Rules and Return labels

Define smart rules to provide suitable return policies to your customers. Connect to major carriers to generate return label automatically

Notifications and Messages

Customers get notified by emails upon each steps of the return process. Communicate with your customers by messaging in any return

Détails de l'application

FlexReturn Return Center

FlexReturn Return Center

FlexReturn return center provides a fast and easy return process to maximize the chance your customers will shop again.

It enables you to define smart return rules to automatically present the best return resolutions that suit your customer’s preferences. Return admin backend simplifies and streamlines the return management process, saving you and your team enormous amount of time. Automatic return approval and shipping label generation free you from tedious manual work.

Customizable Return Portal

  • Self-service and user-friendly
  • Highly customizable and branded
  • Customizable return policies
  • Upload proof photos for return
  • Messaging with photos
  • Show previous return history

Returns Admin Panel

  • Advanced filterable returns list
  • Detailed return view
  • Manage return process easily
  • Messaging for any return

Refund, Exchange & Repair

  • Refund to original payment method
  • Refund to store credit (as gift card or discount code)
  • Exchange
  • Repair

Notifications and Messaging

  • Email notifications of return process
  • Customizable email templates
  • Auto generated and downloadable return label

Flexible Return Rules

  • Rule by resolution
  • Rule by reason
  • Rule by order country and province
  • Rule by order total amount, weight, financial and fulfillment status
  • Rule by product type, tag, condition

Return methods

  • Seller provides return shipping labels
  • Customer provides own shipping label
  • Return items to store
  • Specify return window for each return method
  • Automatic approval of return
  • Automatic return label generation

Return Requirements

  • Setup return window
  • Setup forbidden product types
  • Setup forbidden product tags
  • Setup forbidden product collections
  • Setup forbidden order tags

Date de lancement

S'intègre à

  • Shippo
  • ShipStation
  • EasyPost
FlexReturn Return Center

FlexReturn Return Center

FlexReturn return center provides a fast and easy return process to maximize the chance your customers will shop again.

It enables you to define smart return rules to automatically present the best return resolutions that suit your customer’s preferences. Return admin backend simplifies and streamlines the return management process, saving you and your team enormous amount of time. Automatic return approval and shipping label generation free you from tedious manual work.

Customizable Return Portal

  • Self-service and user-friendly
  • Highly customizable and branded
  • Customizable return policies
  • Upload proof photos for return
  • Messaging with photos
  • Show previous return history

Returns Admin Panel

  • Advanced filterable returns list
  • Detailed return view
  • Manage return process easily
  • Messaging for any return

Refund, Exchange & Repair

  • Refund to original payment method
  • Refund to store credit (as gift card or discount code)
  • Exchange
  • Repair

Notifications and Messaging

  • Email notifications of return process
  • Customizable email templates
  • Auto generated and downloadable return label

Flexible Return Rules

  • Rule by resolution
  • Rule by reason
  • Rule by order country and province
  • Rule by order total amount, weight, financial and fulfillment status
  • Rule by product type, tag, condition

Return methods

  • Seller provides return shipping labels
  • Customer provides own shipping label
  • Return items to store
  • Specify return window for each return method
  • Automatic approval of return
  • Automatic return label generation

Return Requirements

  • Setup return window
  • Setup forbidden product types
  • Setup forbidden product tags
  • Setup forbidden product collections
  • Setup forbidden order tags

Date de lancement

S'intègre à

  • Shippo
  • ShipStation
  • EasyPost

Tarifs

Free

Installation gratuite

$0.7 per return over 5 free returns

  • 5 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notifications
  • Messaging for returns

Small

$6.99/mois

$0.4 per return over 20 free returns

  • 20 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notifications
  • Messaging for returns

Medium

$19.99/mois

$0.3 per return over 100 free returns

  • 100 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notification
  • Messaging for returns

Large

$69.99/mois

$0.25 per return over 400 free returns

  • 400 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notification
  • Messaging for returns

* Tous les frais sont facturés en USD.
** Les frais récurrents, y compris les frais mensuels ou les frais d'utilisation, sont facturés tous les 30 jours.

Avis

4.9 étoile(s) sur 5

La note globale correspond à l'état actuel de l'application. Elle comptabilise tous les avis sur l'application, mais priorise les plus récents.

Nombre d'avis par note
  • 97 % des évaluations sont des évaluations à 5 étoiles
  • 0 % des évaluations sont des évaluations à 4 étoiles
  • 0 % des évaluations sont des évaluations à 3 étoiles
  • 0 % des évaluations sont des évaluations à 2 étoiles
  • 3 % des évaluations sont des évaluations à 1 étoiles

Liste des avis

Filtrer et trier les avis

  • TorpedopotWS

    Emplacement États-Unis

    Brilliant return app. It helps us a lot for the automating our returns. Nice to talk to their support team for guidance and fixing problems.

  • infinite_mealprep

    Emplacement États-Unis

    Good customer support. Always nice to help. I really recommend this app. They help me setup the app for my store and made it easy to process customer returns.

  • queendivaofficial

    Emplacement États-Unis

    Super fast reply and nice support. Awesome app for the functions they developed as well for connecting to Shippo we are using for shipping.

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