FlexReturn Return Center

FlexReturn Return Center

무료 플랜 사용 가능. 추가 요금이 부과될 수 있습니다.
평점(4.3)
리뷰
개발자

앱 소개

출시됨

2021년 7월 14일

언어

영어, 스페인어, 프랑스어, 포르투갈어 (포르투갈), 독일어, 이탈리아어, 네덜란드어, 러시아어, 노르웨이어, 아랍어, 스웨덴어, 덴마크어, 그리고 중국어(간체)

다음과 호환:

Shippo, ShipStation, EasyPost

Smart return center to request and mange returns, exchanges, and refunds. Simplify return management

FlexReturn return center provides a fast and easy return process to maximize the chance your customers will shop again. It enables you to define smart return rules to automatically present the best return resolutions that suit your customer’s preferences. Return admin backend simplifies and streamlines the return management process, saving you and your team enormous amount of time. Automatic return approval and shipping label generation free you from tedious manual work.

FlexReturn return center provides a fast and easy return process to maximize the chance your customers will shop again. It enables you to define smart return rules to automatically present the best return resolutions that suit your customer’s preferences. Return admin backend simplifies and streamlines the return management process, saving you and your team enormous amount of time. Automatic return approval and shipping label generation free you from tedious manual work. 더 보기
  • Customizable & beautiful return page supports 12 multi languages
  • Email notifications sent to your customers at each step of return process
  • Smart rules show customer optimal return options, reject unwanted return items
  • Customers can choose different product variants to exchange, upload proof photos
  • Auto shipping label, auto restock & auto return approval simplify return process

요금제

Free

무료 설치

$0.7 per return over 5 free returns

  • 5 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notifications
  • Messaging for returns

Small

월 $6.99

$0.4 per return over 20 free returns

  • 20 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notifications
  • Messaging for returns

Medium

월 $19.99

$0.3 per return over 100 free returns

  • 100 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notification
  • Messaging for returns

Large

월 $69.99

$0.25 per return over 400 free returns

  • 400 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notification
  • Messaging for returns

Free

무료 설치

$0.7 per return over 5 free returns

  • 5 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notifications
  • Messaging for returns

Small

월 $6.99

$0.4 per return over 20 free returns

  • 20 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notifications
  • Messaging for returns

Medium

월 $19.99

$0.3 per return over 100 free returns

  • 100 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notification
  • Messaging for returns

Large

월 $69.99

$0.25 per return over 400 free returns

  • 400 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notification
  • Messaging for returns

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다.

리뷰 20개

전체 평점
4.3
평점 수준당 개수
  • 평점의 85%가 별 5개입니다
  • 평점의 0%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 15%가 별 1개입니다
2023년 4월 28일

We were having an issue with generating automatic return labels through a third party program, I reached out to the Support team and after some extensive digging, they were able to find the issue and give us the solution!

Thank you very much, this app is great and the team are helpful :)

Sidi CAD
캐나다
앱 사용 기간 4개월
답글 Flextech개 2023년 5월 3일

Thank you for your review. We will try our best to help you.

2022년 12월 14일

Terrible app and terrible support. If a customer buys more than one item and wants to return multiple of the same for exchange, the app doesn't allow it. It forces the customer to exchange with multiples of one item. We have told you about it before and you do nothing. Your support staff requests access to our store, but when we give it to you, you do nothing and never contact us again. We have a customer complaint today because of this and are now having to stop our holiday work and find another app to do what your app should already be doing.

Pack Turtle
미국
앱 사용 기간 11개월
2022년 10월 26일

I asked if Swedish was an available language and got the answer yes, but when I installed the app the translation into Swedish was extremely poor with at least 50% of the translations being totally wrong. I could enter my own translations but this takes time and when I finally did not all of them was even showing front-end. I contacted customer service but got no help. Also the app had other bugs such as showing AUD instead of SEK all of a sudden. Maybe the app would perform if all the language issues / bugs would have been solved however I lost my patience after almost 3 weeks of trying to get help.

peaceofhome.se
스웨덴
앱 사용 기간 20일
답글 Flextech개 2022년 10월 26일

Thank you for your review. We have been trying to help you with the translation customizations for several times, but you have to cooperate and tell us which translations you need to customize so that we can help you. We were on public holiday in the last week so sorry about that.

2023년 2월 13일

Excellent customer service. I needed a tweek in the requirement section and they modified my app.
I've tried a few different apps and this one is the best to far.

Fran Denim
미국
앱 사용 기간 11개월
답글 Flextech개 2023년 5월 3일

Thanks for the review. We will do our best to help you.

2022년 12월 4일

This app allows us to embed the return page into our Shopify store. So our customers stay at our Store while submitting returns. It is an important feature to us because it enhances our branding.

homeflydealz
프랑스
앱 사용 기간 대략 2개월

앱 소개

출시됨

2021년 7월 14일

언어

영어, 스페인어, 프랑스어, 포르투갈어 (포르투갈), 독일어, 이탈리아어, 네덜란드어, 러시아어, 노르웨이어, 아랍어, 스웨덴어, 덴마크어, 그리고 중국어(간체)

다음과 호환:

Shippo, ShipStation, EasyPost

Flextech 제공

Flextech 정보

평점 4.3

Shopify 앱스토어용 앱 빌드 경력 2년

지원

메시지 보내기

support@flexreturnsaas.com

이 개발자는 한국어로 직접 지원을 제공하지 않습니다.

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