FlexReturn Return Center

Smart order return app to automate and manage customer returns

Plano gratuito disponível. Pode haver cobranças adicionais.

Self-service Return Portal

Customers can summit returns through easy steps. Customizable return portal & branding. Set up your own return policy, reasons, resolutions

Smart Rules and Return labels

Define smart rules to provide suitable return policies to your customers. Connect to major carriers to generate return label automatically

Notifications and Messages

Customers get notified by emails upon each steps of the return process. Communicate with your customers by messaging in any return

FlexReturn Return Center

FlexReturn Return Center

FlexReturn return center provides a fast and easy return process to maximize the chance your customers will shop again.

It enables you to define smart return rules to automatically present the best return resolutions that suit your customer’s preferences. Return admin backend simplifies and streamlines the return management process, saving you and your team enormous amount of time. Automatic return approval and shipping label generation free you from tedious manual work.

Customizable Return Portal

  • Self-service and user-friendly
  • Highly customizable and branded
  • Customizable return policies
  • Upload proof photos for return
  • Messaging with photos
  • Show previous return history

Returns Admin Panel

  • Advanced filterable returns list
  • Detailed return view
  • Manage return process easily
  • Messaging for any return

Refund, Exchange & Repair

  • Refund to original payment method
  • Refund to store credit (as gift card or discount code)
  • Exchange
  • Repair

Notifications and Messaging

  • Email notifications of return process
  • Customizable email templates
  • Auto generated and downloadable return label

Flexible Return Rules

  • Rule by resolution
  • Rule by reason
  • Rule by order country and province
  • Rule by order total amount, weight, financial and fulfillment status
  • Rule by product type, tag, condition

Return methods

  • Seller provides return shipping labels
  • Customer provides own shipping label
  • Return items to store
  • Specify return window for each return method
  • Automatic approval of return
  • Automatic return label generation

Return Requirements

  • Setup return window
  • Setup forbidden product types
  • Setup forbidden product tags
  • Setup forbidden product collections
  • Setup forbidden order tags

Integração com

  • Shippo
  • ShipStation
  • EasyPost
FlexReturn Return Center

FlexReturn Return Center

FlexReturn return center provides a fast and easy return process to maximize the chance your customers will shop again.

It enables you to define smart return rules to automatically present the best return resolutions that suit your customer’s preferences. Return admin backend simplifies and streamlines the return management process, saving you and your team enormous amount of time. Automatic return approval and shipping label generation free you from tedious manual work.

Customizable Return Portal

  • Self-service and user-friendly
  • Highly customizable and branded
  • Customizable return policies
  • Upload proof photos for return
  • Messaging with photos
  • Show previous return history

Returns Admin Panel

  • Advanced filterable returns list
  • Detailed return view
  • Manage return process easily
  • Messaging for any return

Refund, Exchange & Repair

  • Refund to original payment method
  • Refund to store credit (as gift card or discount code)
  • Exchange
  • Repair

Notifications and Messaging

  • Email notifications of return process
  • Customizable email templates
  • Auto generated and downloadable return label

Flexible Return Rules

  • Rule by resolution
  • Rule by reason
  • Rule by order country and province
  • Rule by order total amount, weight, financial and fulfillment status
  • Rule by product type, tag, condition

Return methods

  • Seller provides return shipping labels
  • Customer provides own shipping label
  • Return items to store
  • Specify return window for each return method
  • Automatic approval of return
  • Automatic return label generation

Return Requirements

  • Setup return window
  • Setup forbidden product types
  • Setup forbidden product tags
  • Setup forbidden product collections
  • Setup forbidden order tags

Integração com

  • Shippo
  • ShipStation
  • EasyPost

Preço

Free

Grátis para instalar

$0.7 per return over 5 free returns

  • 5 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notifications
  • Messaging for returns

Small

$6.99/mês

$0.4 per return over 20 free returns

  • 20 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notifications
  • Messaging for returns

Medium

$19.99/mês

$0.3 per return over 100 free returns

  • 100 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notification
  • Messaging for returns

Large

$69.99/mês

$0.25 per return over 400 free returns

  • 400 free returns per month
  • Return rules
  • Customizable branded return portal
  • Returns management admin
  • Email notification
  • Messaging for returns

* Todas as cobranças são faturadas em USD.
** As cobranças recorrentes, inclusive as baseadas em uso ou mensais, são faturadas a cada 30 dias.

Avaliações

5.0 de 5 estrelas

A avaliação geral reflete o estado atual do app. Embora considere todas as avaliações do app, ela prioriza as mais recentes.

  • 5 de 5 estrelas
    100% das avaliações são de 5 estrelas
  • 4 de 5 estrelas
    0% das avaliações são de 4 estrelas
    0
  • 3 de 5 estrelas
    0% das avaliações são de 3 estrelas
    0
  • 2 de 5 estrelas
    0% das avaliações são de 2 estrelas
    0
  • 1 de 5 estrelas
    0% das avaliações são de 1 estrelas
    0

Côté Cuir

This app offers many features. We can upload manually any carrier's shipping label. We can set rules depending on many things, like charge for the return label or let it free and set this by countries, provinces/states, products, tags, etc. We can choose our language and edit so many things, and the dashboard is easy to understand. I read all the return apps and I choose this one for its versatility and I'm very satisfied. And all the issues that I had have been fixed by Mike. Cette application offre de nombreuses fonctionnalités. Nous pouvons télécharger manuellement l'étiquette d'expédition de n'importe quel transporteur. Nous pouvons définir des règles en fonction de beaucoup de choses, comme facturer l'étiquette de retour ou la laisser gratuitement et la définir par pays, provinces/états, produits, étiquettes, etc. Nous pouvons choisir notre langue et modifier tant de chooses, et le dashboard est facile à comprendre J'ai lu toutes les applications de retour et j'ai choisi celle-ci pour sa polyvalence et j'en suis très satisfait. Et tous les problèmes que j'ai eu ont été résolus par Mike.

Resposta do desenvolvedor

30 de dezembro de 2021

Thank you for your review and feedbacks.
We will always try our best to offer more useful features to help our merchants success.

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