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About this app
Launched
July 14, 2021
Languages
English
Categories
Returns and exchangesWorks with
Shippo, ShipStation, EasyPostSmart return center to request and mange returns, exchanges, and refunds. Simplify return management
FlexReturn return center provides a fast and easy return process to maximize the chance your customers will shop again. It enables you to define smart return rules to automatically present the best return resolutions that suit your customer’s preferences. Return admin backend simplifies and streamlines the return management process, saving you and your team enormous amount of time. Automatic return approval and shipping label generation free you from tedious manual work.
- Customizable & beautiful return page supports 12 multi languages
- Email notifications sent to your customers at each step of return process
- Smart rules show customer optimal return options, reject unwanted return items
- Customers can choose different product variants to exchange, upload proof photos
- Auto shipping label, auto restock & auto return approval simplify return process
Pricing
Free
Free to install
$0.7 per return over 5 free returns
- 5 free returns per month
- Return rules
- Customizable branded return portal
- Returns management admin
- Email notifications
- Messaging for returns
Small
$6.99/month
$0.4 per return over 20 free returns
- 20 free returns per month
- Return rules
- Customizable branded return portal
- Returns management admin
- Email notifications
- Messaging for returns
Medium
$19.99/month
$0.3 per return over 100 free returns
- 100 free returns per month
- Return rules
- Customizable branded return portal
- Returns management admin
- Email notification
- Messaging for returns
Large
$69.99/month
$0.25 per return over 400 free returns
- 400 free returns per month
- Return rules
- Customizable branded return portal
- Returns management admin
- Email notification
- Messaging for returns
Free
Free to install
$0.7 per return over 5 free returns
- 5 free returns per month
- Return rules
- Customizable branded return portal
- Returns management admin
- Email notifications
- Messaging for returns
Small
$6.99/month
$0.4 per return over 20 free returns
- 20 free returns per month
- Return rules
- Customizable branded return portal
- Returns management admin
- Email notifications
- Messaging for returns
Medium
$19.99/month
$0.3 per return over 100 free returns
- 100 free returns per month
- Return rules
- Customizable branded return portal
- Returns management admin
- Email notification
- Messaging for returns
Large
$69.99/month
$0.25 per return over 400 free returns
- 400 free returns per month
- Return rules
- Customizable branded return portal
- Returns management admin
- Email notification
- Messaging for returns
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
23 reviews
I have been struggling to get support to help me resolve the 500
Server Error issue to use the app. They have stopped replying to me
We were on public holiday.
Sorry to miss your email and cause you troubles.
Now we are handling your issue.
We have request access to your store to fix this issue, please accept. Thanks!
Overall, agree with other reviewers. It's a great app at a much better price than some of the other market solutions. Our biggest limitation is that the photo upload is limited to 2MB. I'd even be willing to pay for a more expensive plan if the photo upload limit was increased to 6MB each. Modern phones that our customers are using always take photos over 2MB. Requested they make this change and they declined to and said they wouldn't. Missed opportunity from our perspective.
Easy to install. I needed some help setting up return rules and their customer service team was timely with their response via email.
We were having an issue with generating automatic return labels through a third party program, I reached out to the Support team and after some extensive digging, they were able to find the issue and give us the solution!
Thank you very much, this app is great and the team are helpful :)
Thank you for your review. We will try our best to help you.
Really good app! The look and feel of the returns page that the customer's see is great, very good functionality and good customer support.
Thanks for your review. We are happy to help you.
About this app
Launched
July 14, 2021
Languages
English
Categories
Returns and exchangesWorks with
Shippo, ShipStation, EasyPostBuilt by Flextech
About Flextech
3.8 average rating
2 years building apps for the Shopify App Store
101/115 Beach Street, Melbourne, VIC, 3207, AU
Support
Send a messagesupport@flexreturnsaas.com