Flits: Customer Account Page , 590 anmeldelser
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Can't uninstall any more, so bad
nicht weiter zu empfehlen nach dem entfernen hat sich die app überall im code verteilt muss mühselig im code rausgesucht werden und gelöscht werden !!!!
Firstly, we really apologize for the inconvenience which has been caused. However, we also appreciate you bringing this to our attention since we are always looking for ways to improve our App.
We would like to kindly let you know that we have already fixed the code-related issues by removing it from your store on High Priority that too on the same day and now everything should work smoothly.
We really appreciate your constructive criticism that allows us the opportunity to look into it and improve from the current Standpoint.
Also, we have tried to connect with you on the same day and took followup over multiple channels (Via Facebook, email, etc) but we have not heard back from you till date. So, if you can get back to us at (support@getflits.com), then that will be really great for us.
And we already provide single click option to remove code, learn more: https://getflits.freshdesk.com/support/solutions/articles/33000261891-how-to-remove-code-flits-account-page-setup-from-a-particular-theme-
We would appreciate the opportunity for a second chance. We would also like to talk to you about this to ensure that we take all the necessary steps at providing you with a better experience that we are highly known for.
Very bad customer service, they do not care about our needs. I have written many times to their customer service, they respond every 8 hours, they only respond with a link where they can solve all the doubts. but if I'm asking for help it's because I tried that
Too greedy, $20 for adjusting credit?
I was happy with $5 plan and able to adjust/issue store credit previously, then i couldn't do the same with their new plan, learn how to do business first guys.
Bugs should be this app not flits.
It takes support 7 years to reply, sadly 7 years is yet to complete.
Most ridiculous CS I have ever had to deal with. Wasted my money and time.
Just uninstall the app from my store - but the app remains active
Found bugs on customer account (didn t sum product quantity)
Please remove app from my store
I HAD TO REINSTALL MY THEME - POOR EXPLANATION ON HOW TO REMOVE THE APP
How to uninstall code?
Created by: Alex Brown
Modified on: Wed, 22 Nov, 2017 at 1:19 AM
Please follow steps:
Please click on online store through Shopify left side navigation.
Please Go to theme section.You can see installed themes.
Click on action button of a theme in which you want to remove code.
From action button drop-down menu please select on edit code.
Please remove this code '{% include 'flits_snippet' %}' from a theme.liquid file
Please remove 'customers/account.liquid' file
Please rename 'customers/account-flits.liquid' file to 'customers/account.liquid'.
Please remove 'snippets/flits_snippet.liquid' file
Please remove 'assets/flits.css' file
Please remove 'assets/flits-account.js' file
Please remove 'assets/flits-cart.js' file
Please remove 'assets/flits-recently-view.js' file
Please go to Shopify apps section through Shopify left side navigation.
Uninstall flits from there.
Useless app that hardly works, support is not existent. Do Not Recommend at all for any one interested!
We're sorry to hear you're experiencing issues with our app. We have attempted to get in touch through the mail from live chat but you missed it. Please review your mail, I have sent with our all conversation screenshot.
As well you have rejected our store access request. We will try again.
As well as you missed to update add on which feature you are looking for. I will help you with that. Please get back through the mail.
Don't be mislead by the "Free" plan. It's literally useless! You can't do anything at all with it. All the features are add-ons. Store Credit is $10/mo, Wishlist is $5/mo, Social Login is $2/mo, Advanced Dashboard is another $5/mo. Every single function is an ala carte add-on even if you chose the most expensive $10/mo plan you still have to pay for all the add-ons for the app to be of any use. Very misleading! Wish I could give this ZERO stars!!
Needs to work on customer service, emailed them four times in two weeks never received a reply.
The app doesn't work, however, it leaves behind code in your theme.scss hidden that assumes you are using the app and app is in your customized setting section field.
I installed and uninstalled the app within an hour, once I noticed it did not work.
I need to report this to shopify, something is not right here.
While this app seems useful, uninstalling per their directions did not totally uninstall it. I had to restore my website because it still had the flits customer account page all messed up... Beware if you don't know how to clean this kind of thing up, you will be paying someone to uninstall of their code to get your website back to normal