Calificación general
4,8
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
Fecha de modificación: 24 de septiembre de 2018

I'm updating my review to 4 stars from 1 star. I had some serious issues with the app. The Flits team fixed a lot of the problems that I encountered. They pushed my ticket to the top. In the end, they fixed the things that were THE MOST important to me and they did so in a timely manner. The only reason I am not moving it up to a 5 star is that there is some work that needs to be done with the app. I would prefer that the css on "My Accounts" page didn't take on their appearance css, it should keep the theme's styling so that it doesn't look as if the customers are on a different website. And the documentation needs to improve. I believe I wouldn't have had the issues I did if the documentation was better. This app does what it needs to do and that makes me MUCH MUCH HAPPIER!! Thank you Flits for fixing the issues. If I could, I'd give 4.9 stars. :)

Fashion Freak LLC
Estados Unidos
5 meses usando la aplicación
21 de julio de 2020

This app is great, and one of the few to do what we needed, which is to enhance the customer account page to make it easier for customers to browse previous orders. We offer digital products which customers can re-download at any time. Flits has helped lay out orders in a way that makes it easier for customers to find the products they wish to re-download. We are also making use of some of the additional features - the store credit feature is particularly good.

The support they have provided has been excellent Quick response time and all issues resolved.

It would be great if there were more options to customise the styling of elements within Flits. I found that I couldn't make the changes I wanted, so instead had to tweak the code to make it fit in better with our theme.

Other than that, it's excellent!

PlanBee
Reino Unido
4 meses usando la aplicación
Fecha de modificación: 15 de febrero de 2018

Customer services was great!!! This product is want I really needed for my store. Was able to get the app working correctly. Thank you

Miroslen
Estados Unidos
5 días usando la aplicación
10 de enero de 2019

Amazing customer service!!! James helped me create my user dashboard to look exactly how I wanted!!!

Blush Babe Apparel
Estados Unidos
5 días usando la aplicación
2 de julio de 2020

By far the best customer service and great app ! Highly recommend. They helped us install it and make some adjustments.

Pomgo
Suiza
4 días usando la aplicación
Fecha de modificación: 24 de marzo de 2020

J'utilise cette app pour donner la possibilité aux clients de modifier leurs données personnelles. Cela nous évite de devoir traiter ce genre de demandes.
J'ai aussi eu besoin de faire quelques modifications, M. Vaibhav a tout fait en un temps record. Le support est bien présent et très sympathique. Je recommande vivement cette application ainsi que les différents addons :-)

Box-Man.ch
Suiza
4 días usando la aplicación
Flits respondió 25 de marzo de 2020

Thank you so much for your review. Glad that you like our support.

I hope you & your family members are safe in COVID - 19. Stay Safe!!!

28 de enero de 2021

Excellent customer service and features. We needed a wishlist and a store credit feature and we were not disappointed. Flits really helped us with our desired customizations!

Hedgren Indonesia
Indonesia
3 días usando la aplicación
12 de abril de 2021

Un service client au top ! Une réaction rapide et efficace. Seul petit bémol et c'est pour cela que je ne met que 4 étoiles, c'est beaucoup de temps est perdu pour eux car après avoir traduit manuellement nos phrases, un petit bug apparaît et il n' a pas le choix de contacter le service assistance. Autrement application au top et je la conseille à tout le monde.

Le Domaine De Dahlia
Francia
3 meses usando la aplicación
21 de agosto de 2020

We just setup this app and we required some customization. The customer service was very responsive! We were up and running with customization in 2 days!

3 Sprouts Wholesale - Canada
Canadá
3 días usando la aplicación
Flits respondió 31 de agosto de 2020

Thanks so much for your lovely review. We're so glad to hear that support was able to help!

2 de agosto de 2018

Too greedy, $20 for adjusting credit?
I was happy with $5 plan and able to adjust/issue store credit previously, then i couldn't do the same with their new plan, learn how to do business first guys.

Eldoradodigitalmart
Australia
3 meses usando la aplicación