Calificación general
4,7
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
9 de abril de 2019

I am so impressed by the customer service. I used to be veeery impressed by Shopify team (still am) but Flits team really reach another level of service. The app also helps me a lot with my returns, I was sick of generating coupons that didn't make sense, couldn't be divided etc. Now I can give € directly to my clients. I believe it will totally help my sales grow

Les Petits Imprimés
Estonia
1 día usando la aplicación
24 de mayo de 2018

Had a little difficulty understanding some things due to app verbiage but got it sorted through their chat. "James" and his tech team were fast and efficient resolving my issue.

Excelco Safety
Estados Unidos
27 días usando la aplicación
Fecha de modificación: 17 de noviembre de 2018

Edit: After I left the bad review here, they replied me immediately. =)

First Review: Their customer service is ridiculous. I messaged them a question, they replied through email by confirming what I was asking. I confirmed the question on TUESDAY morning and it is SATURDAY midnight already I still have yet got an answer. Almost 4 days passed!!! Even if they only get one person they should reply by now?!! I messaged them again in between and guess that did not help either.

Serial Chiller Co.
Estados Unidos
24 días usando la aplicación
25 de enero de 2023

お客様のマイページアプリを探している方がおられましたら、大変おすすめできます。

レビューにある通り、フォームの表示内容や、順序のカスタマイズを1日で対応いただけました。これまで他のアプリでは、住所の表記が海外仕様のものばかりで使いにくいものが多かったですが、こちらのカスタマーサポートは最高です。大変おすすめできます。 コミュニケーションは英語チャットとなりますが、パワーポイント等の指示書も添付できるため、ミスコミュニケーションなく進めることができます

As the reviews indicate, we were able to customize the content of the form display and the order of the forms in one day. I have found many other apps to be difficult to use because of the foreign specifications of the address, but this one has the best customer support. I highly recommend this app.

taniku.love
Japón
Alrededor de 20 horas usando la aplicación
Flits respondió 6 de marzo de 2023

貴重なご意見ありがとうございます

13 de abril de 2020

Great support! Replied within a day and solved the problem without me having to give much explanation. Also made the button I requested to match my theme without me asking!

Moss Vale Campus & Co
Australia
Alrededor de 19 horas usando la aplicación
Fecha de modificación: 22 de junio de 2020

I didn't need the app, so I deleted it. Please note that before deleting the app, you need to delete the code from your theme using a special button inside the app.
This is a little inconvenient, but the app has great support, I think it makes up for this lack. The developers plan to automate the process in the future.

pandake
Rusia
21 días usando la aplicación
7 de octubre de 2019

We used this app to integrate many of our account services like rewards points, wish lists, subscriptions, etc. Gunjan was very responsive and helped us get up and running quickly. Highly recommend based on great support from vendor!

Alpaca Direct
Estados Unidos
Alrededor de 18 horas usando la aplicación
Fecha de modificación: 10 de enero de 2020

This app is what we are looking for. Good customer account page and many more features. Prompt support addressed our issues quickly. Definitely recommended!

Trueform
Estados Unidos
Alrededor de 12 horas usando la aplicación
Fecha de modificación: 28 de agosto de 2018

Just uninstall the app from my store - but the app remains active
Found bugs on customer account (didn t sum product quantity)
Please remove app from my store

I HAD TO REINSTALL MY THEME - POOR EXPLANATION ON HOW TO REMOVE THE APP

How to uninstall code?
Created by: Alex Brown
Modified on: Wed, 22 Nov, 2017 at 1:19 AM

Please follow steps:

Please click on online store through Shopify left side navigation.
Please Go to theme section.You can see installed themes.
Click on action button of a theme in which you want to remove code.
From action button drop-down menu please select on edit code.
Please remove this code '{% include 'flits_snippet' %}' from a theme.liquid file
Please remove 'customers/account.liquid' file
Please rename 'customers/account-flits.liquid' file to 'customers/account.liquid'.
Please remove 'snippets/flits_snippet.liquid' file
Please remove 'assets/flits.css' file
Please remove 'assets/flits-account.js' file
Please remove 'assets/flits-cart.js' file
Please remove 'assets/flits-recently-view.js' file
Please go to Shopify apps section through Shopify left side navigation.
Uninstall flits from there.

Luvkini
Brasil
4 días usando la aplicación
15 de mayo de 2019

Useless app that hardly works, support is not existent. Do Not Recommend at all for any one interested!

Wilex
Reino Unido
2 días usando la aplicación
Flits respondió 18 de mayo de 2019

We're sorry to hear you're experiencing issues with our app. We have attempted to get in touch through the mail from live chat but you missed it. Please review your mail, I have sent with our all conversation screenshot.
As well you have rejected our store access request. We will try again.

As well as you missed to update add on which feature you are looking for. I will help you with that. Please get back through the mail.