Avis (688)

Note globale
4,8
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
2 décembre 2023

We had an additional requirement to further simplify the steps for our customers, as it wasn't readily available. Got it touch with the team and they fixed it for us real soon.

Since your customer support is good, I'm sure you've put in efforts to make this app the right one for Customer Account as well.

I look forward for such faster turn around time for any future requests as well.

Deniva
Inde
4 mois d’utilisation de l’application
12 avril 2021

Un service client au top ! Une réaction rapide et efficace. Seul petit bémol et c'est pour cela que je ne met que 4 étoiles, c'est beaucoup de temps est perdu pour eux car après avoir traduit manuellement nos phrases, un petit bug apparaît et il n' a pas le choix de contacter le service assistance. Autrement application au top et je la conseille à tout le monde.

Le Domaine De Dahlia
France
3 mois d’utilisation de l’application
11 avril 2018

Just installed the App. James help was good in installing the app.

Zinnga
Inde
Environ 2 mois d’utilisation de l’application
24 mai 2018

Had a little difficulty understanding some things due to app verbiage but got it sorted through their chat. "James" and his tech team were fast and efficient resolving my issue.

Excelco Safety
États-Unis
27 jours d’utilisation de l’application
Modifié le 17 novembre 2018

Edit: After I left the bad review here, they replied me immediately. =)

First Review: Their customer service is ridiculous. I messaged them a question, they replied through email by confirming what I was asking. I confirmed the question on TUESDAY morning and it is SATURDAY midnight already I still have yet got an answer. Almost 4 days passed!!! Even if they only get one person they should reply by now?!! I messaged them again in between and guess that did not help either.

Serial Chiller Co.
États-Unis
24 jours d’utilisation de l’application
Modifié le 22 juin 2020

I didn't need the app, so I deleted it. Please note that before deleting the app, you need to delete the code from your theme using a special button inside the app.
This is a little inconvenient, but the app has great support, I think it makes up for this lack. The developers plan to automate the process in the future.

pandake
Russie
21 jours d’utilisation de l’application
15 juillet 2022

Just started with this app. So far a few hiccups but support team is great and things get solved very quickly!
Suggestion: allow users to customize more on the customer account page e.g. colors, layouts etc. Having said that, experience has been good so far and will definitely recommend.

Woof² HK
R.A.S. chinoise de Hong Kong
1 jour d’utilisation de l’application
Modifié le 11 novembre 2021

I tried this App and it is not what I am searching.
After deinstallation there are loads of entried in liquid left.
Slows down my theme and is simply a no go! I have to struggle now with their support to deinstall it completely. Customer Service was very helpful and deleted the code quite fast.

Delias Whiskyshop GmbH
Allemagne
13 minutes d’utilisation de l’application