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I just installed this FLITS app last week. I have always been looking for a more professional looking customer account page where customers could have access to all of their information in one spot. The professional look of the account page on this app is great. I was able to add links to pages with customer support information that has been really helpful and customize the look and feel the way I wanted to help increase the look and feel of our brand. I had to reach out to customer service for a couple of things that I wanted setup a certain way and the customer service was prompt, responsive and very helpful. I wish they had integrations already built with a couple of other apps I already use but hopefully that will come on their roadmap sometime in the near future.
If you are looking for a better alternative to the basic Shopify account page, I would definitely recommend this app for you to try out.
Thank you so much for your valuable feedback.
Not sure on this app.. seemed great at the outset but im concerned there may be too many conflicts. we are trying to use it on our store www.annalise.co.uk
Amazing support. Found solution to my unique case in 1 day! The app is also very versatile with many many options.
I'm updating my review to 4 stars from 1 star. I had some serious issues with the app. The Flits team fixed a lot of the problems that I encountered. They pushed my ticket to the top. In the end, they fixed the things that were THE MOST important to me and they did so in a timely manner. The only reason I am not moving it up to a 5 star is that there is some work that needs to be done with the app. I would prefer that the css on "My Accounts" page didn't take on their appearance css, it should keep the theme's styling so that it doesn't look as if the customers are on a different website. And the documentation needs to improve. I believe I wouldn't have had the issues I did if the documentation was better. This app does what it needs to do and that makes me MUCH MUCH HAPPIER!! Thank you Flits for fixing the issues. If I could, I'd give 4.9 stars. :)
This app is great, and one of the few to do what we needed, which is to enhance the customer account page to make it easier for customers to browse previous orders. We offer digital products which customers can re-download at any time. Flits has helped lay out orders in a way that makes it easier for customers to find the products they wish to re-download. We are also making use of some of the additional features - the store credit feature is particularly good.
The support they have provided has been excellent Quick response time and all issues resolved.
It would be great if there were more options to customise the styling of elements within Flits. I found that I couldn't make the changes I wanted, so instead had to tweak the code to make it fit in better with our theme.
Other than that, it's excellent!
Customer services was great!!! This product is want I really needed for my store. Was able to get the app working correctly. Thank you
Amazing customer service!!! James helped me create my user dashboard to look exactly how I wanted!!!
By far the best customer service and great app ! Highly recommend. They helped us install it and make some adjustments.
J'utilise cette app pour donner la possibilité aux clients de modifier leurs données personnelles. Cela nous évite de devoir traiter ce genre de demandes.
J'ai aussi eu besoin de faire quelques modifications, M. Vaibhav a tout fait en un temps record. Le support est bien présent et très sympathique. Je recommande vivement cette application ainsi que les différents addons :-)
Thank you so much for your review. Glad that you like our support.
I hope you & your family members are safe in COVID - 19. Stay Safe!!!
Excellent customer service and features. We needed a wishlist and a store credit feature and we were not disappointed. Flits really helped us with our desired customizations!