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Useless app that hardly works, support is not existent. Do Not Recommend at all for any one interested!
We're sorry to hear you're experiencing issues with our app. We have attempted to get in touch through the mail from live chat but you missed it. Please review your mail, I have sent with our all conversation screenshot.
As well you have rejected our store access request. We will try again.
As well as you missed to update add on which feature you are looking for. I will help you with that. Please get back through the mail.
Great customer service. Helped with the setup right away once we installed the app. Can't wait to get started. The design is awesome too and very easy to use.
Excellent, excellent, excellent company to deal with! Their support, the software and ease of use is just superb. This is a must have for all Shopify stores.
It looks less than 15 mins to get this up and going.
Thanks so much for your lovely review. We're so glad to hear that support was able to help!
Just started with this app. So far a few hiccups but support team is great and things get solved very quickly!
Suggestion: allow users to customize more on the customer account page e.g. colors, layouts etc. Having said that, experience has been good so far and will definitely recommend.
I think this is an amazing app and it rewards your customers along the way. At this time I am not ready to fully implement it in our store but I will consider adding it in the future. The staff are friendly and helpful and the layout looks really good in your store. It will enhance the customers experience most definitely.
Needs to work on customer service, emailed them four times in two weeks never received a reply.
The app doesn't work, however, it leaves behind code in your theme.scss hidden that assumes you are using the app and app is in your customized setting section field.
I installed and uninstalled the app within an hour, once I noticed it did not work.
I need to report this to shopify, something is not right here.
Very quick to respond, updated errors without issue. The reorder function is great and something our customers will definitely benefit from.
nicht weiter zu empfehlen nach dem entfernen hat sich die app überall im code verteilt muss mühselig im code rausgesucht werden und gelöscht werden !!!!
Firstly, we really apologize for the inconvenience which has been caused. However, we also appreciate you bringing this to our attention since we are always looking for ways to improve our App.
We would like to kindly let you know that we have already fixed the code-related issues by removing it from your store on High Priority that too on the same day and now everything should work smoothly.
We really appreciate your constructive criticism that allows us the opportunity to look into it and improve from the current Standpoint.
Also, we have tried to connect with you on the same day and took followup over multiple channels (Via Facebook, email, etc) but we have not heard back from you till date. So, if you can get back to us at (support@getflits.com), then that will be really great for us.
And we already provide single click option to remove code, learn more: https://getflits.freshdesk.com/support/solutions/articles/33000261891-how-to-remove-code-flits-account-page-setup-from-a-particular-theme-
We would appreciate the opportunity for a second chance. We would also like to talk to you about this to ensure that we take all the necessary steps at providing you with a better experience that we are highly known for.
Had a horrible experience with this app and this app caused our website to crash, which we only figured out because Shopify team had to look into the issue and discovered the app was causing our website to act crazy so immediately uninstalled it. Was promised I'll have my money refunded back to me by Flits and never received the refund. Bad customer service, shady and lack of communication.
Be careful with this App!!!
First and foremost, the STORE CREDIT is an extra $20. The wishlist is $7...that is ON TOP of the subscription plan that they advertise here. Very deceiving pricing IMO.
Secondly, it does a lot of code editing in your theme...but it leaves the code there when you uninstall it!!! They have a code delete list on their FAQ BUT IT IS NOT COMPLETE (You have to comb through the code to completely remove everything). I just spend half an hour going through my code just to remove the obvious but who knows what else they put in there.
My suggestion, make a backup of your Theme first then just publish that if you don't need their app (or just don't install it). I don't know why they did not suggest to do this in the first place, which makes it a bit sus.