Omtaler (618)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 94 % av vurderingene er 5 stjerner
  • 2 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
Redigert 5. desember 2018

Bugs should be this app not flits.
It takes support 7 years to reply, sadly 7 years is yet to complete.

Most ridiculous CS I have ever had to deal with. Wasted my money and time.

Ambaxo.com
USA
Rundt 1 måned bruker appen
4. mars 2019

it took 2 sec to talk to the support. Great service! Best customer experience! I recommend them! Very good!

Joya B2B USA
USA
1 dag bruker appen
24. mai 2018

Had a little difficulty understanding some things due to app verbiage but got it sorted through their chat. "James" and his tech team were fast and efficient resolving my issue.

Excelco Safety
USA
27 dager bruker appen
Redigert 17. november 2018

Edit: After I left the bad review here, they replied me immediately. =)

First Review: Their customer service is ridiculous. I messaged them a question, they replied through email by confirming what I was asking. I confirmed the question on TUESDAY morning and it is SATURDAY midnight already I still have yet got an answer. Almost 4 days passed!!! Even if they only get one person they should reply by now?!! I messaged them again in between and guess that did not help either.

Serial Chiller Co.
USA
24 dager bruker appen
25. januar 2023

お客様のマイページアプリを探している方がおられましたら、大変おすすめできます。

レビューにある通り、フォームの表示内容や、順序のカスタマイズを1日で対応いただけました。これまで他のアプリでは、住所の表記が海外仕様のものばかりで使いにくいものが多かったですが、こちらのカスタマーサポートは最高です。大変おすすめできます。 コミュニケーションは英語チャットとなりますが、パワーポイント等の指示書も添付できるため、ミスコミュニケーションなく進めることができます

As the reviews indicate, we were able to customize the content of the form display and the order of the forms in one day. I have found many other apps to be difficult to use because of the foreign specifications of the address, but this one has the best customer support. I highly recommend this app.

taniku.love
Japan
Rundt 20 timer bruker appen
Flits svarte 6. mars 2023

貴重なご意見ありがとうございます

13. april 2020

Great support! Replied within a day and solved the problem without me having to give much explanation. Also made the button I requested to match my theme without me asking!

Moss Vale Campus & Co
Australia
Rundt 19 timer bruker appen
Redigert 22. juni 2020

I didn't need the app, so I deleted it. Please note that before deleting the app, you need to delete the code from your theme using a special button inside the app.
This is a little inconvenient, but the app has great support, I think it makes up for this lack. The developers plan to automate the process in the future.

pandake
Russland
21 dager bruker appen
7. oktober 2019

We used this app to integrate many of our account services like rewards points, wish lists, subscriptions, etc. Gunjan was very responsive and helped us get up and running quickly. Highly recommend based on great support from vendor!

Alpaca Direct
USA
Rundt 18 timer bruker appen
Redigert 10. januar 2020

This app is what we are looking for. Good customer account page and many more features. Prompt support addressed our issues quickly. Definitely recommended!

Trueform
USA
Rundt 12 timer bruker appen
Redigert 28. august 2018

Just uninstall the app from my store - but the app remains active
Found bugs on customer account (didn t sum product quantity)
Please remove app from my store

I HAD TO REINSTALL MY THEME - POOR EXPLANATION ON HOW TO REMOVE THE APP

How to uninstall code?
Created by: Alex Brown
Modified on: Wed, 22 Nov, 2017 at 1:19 AM

Please follow steps:

Please click on online store through Shopify left side navigation.
Please Go to theme section.You can see installed themes.
Click on action button of a theme in which you want to remove code.
From action button drop-down menu please select on edit code.
Please remove this code '{% include 'flits_snippet' %}' from a theme.liquid file
Please remove 'customers/account.liquid' file
Please rename 'customers/account-flits.liquid' file to 'customers/account.liquid'.
Please remove 'snippets/flits_snippet.liquid' file
Please remove 'assets/flits.css' file
Please remove 'assets/flits-account.js' file
Please remove 'assets/flits-cart.js' file
Please remove 'assets/flits-recently-view.js' file
Please go to Shopify apps section through Shopify left side navigation.
Uninstall flits from there.

Luvkini
Brasil
4 dager bruker appen