Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account dashboard, making it user-friendly and professional. It allows for easy organization of customer data and offers features like custom menus, referral programs, and a credit store. The app is praised for its compatibility with various themes and custom storefronts, and its robust login page. Merchants also commend the responsive and helpful support team. Key features include customer self-service for invoice printing, order tracking, and account information updates.

February 19, 2024

This is one of the only apps on the App Store that allows you to create custom customer account menus, that embed or link to other pages. Their team is almost always available to help with design changes or any questions you might have along the way. This is the best way to keep customers organized, and have their Rewards, Subscriptions, Re-purchases, Tracking, Returns, and more all in a simple to use, beautifully designed customer account. Flitz is the best!

Resynate
United States
Over 2 years using the app
February 21, 2024

The folks at FLITS are terrific to work with, and they've really helped us make our customers' experience more robust and easeful. The app integrates well with our theme, and with FLITS' tech support we were able to limit which customers can see which tabs in their account page (great for our subscription members). Overall, we've had a really good experience with FLITS.

Plum Deluxe Tea
United States
Over 1 year using the app
February 7, 2024

Flits works well with our customer's site. Having used the app for one year now, neither me nor my customer have experienced any issues. Support responds quickly and provides my monthly reports promptly. I look forward to another year of excellent service. Thank you!

Kiddie Academy Corporate
United States
About 1 year using the app
April 11, 2024

Good app and great customer support. They do not overpromice but at the same time overdeliver

Sommelier Wine Box
Italy
Over 1 year using the app
January 10, 2024

My customers are SO much happier being able to see all the pertinent information in their cusotmer accounts. The app always worked great for me. The staff has always been quick to answer my problems and help with any concerns or adjustments I've needed.

Raspberry Creek Fabrics
United States
About 1 year using the app
February 29, 2024

Incredibly fast support and turnaround! Thank you for your help!

KINWAMONSTER
United States
Almost 2 years using the app
March 27, 2024

"Exceptional app with lightning-fast customer support! Every request is handled swiftly, making for a seamless user experience. Highly recommended!"

Dreamin*101
Italy
26 days using the app
January 8, 2024

This app is slowing down my website. My speed score went from the 70s to the upper 30s with Flits enabled.
I looked at their 5-star reviews to find other websites/stores that use this app, ran the sites through a page speed tool to see if it had a similar affect on other websites that use it.
The page speed tool I used has a place where you can see everything that loads when you visit a website, these sites I checked from the 5-star reviews do not have Flits on their page load map but my website does. Not sure how they managed this as the Flits code on mine is very prevalent on the map.

FancyB Press on Nails
United States
About 1 year using the app
January 12, 2024

Brilliant to work with :) they couldn't be more helpful and response time is amazing

Customise 'R' Us
United Kingdom
Almost 3 years using the app
January 3, 2024

This app is exactly what we were looking for. In addition to the many possibilities, the customer service is just excellent! Congratulations to the whole team

Bakker.com | France
France
7 months using the app
Flits replied January 5, 2024

Thank you ever so much for taking the time to leave such a wonderful review about our app. We're thrilled to hear that you're enjoying your experience with it.