Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to professionalize and enhance the customer account page. They find the customer accounts dashboard and referral program features particularly beneficial. The support team is praised for their responsiveness and customization capabilities. The app allows customers to manage their accounts, track orders, and print invoices, reducing merchant overhead. It integrates seamlessly with other systems and provides 24/7 customer service. Merchants appreciate the smooth, personalized customer experience it offers.

October 3, 2018

We love this app! I've used it for several stores and it works great. The tech team is very responsive and willing to help and modify anything for you. Highly recommend them.

reciprocitylabs-store
United States
Almost 2 years using the app
May 12, 2019

Amazing app and profesionnal customer service, they also respond very quickly ! they helped me code the wishlist plugin as we asked for and it looks wonderful :)
Now we are waiting for the wishlist to be mobile friendly and we are ready to launch :))
thank you again

DAVID DAN JEWELRY
United States
Almost 2 years using the app
March 24, 2021

Loved the app and absolutely loved the customer support if you even need to use it. Their customer support is some sort of a gold standard in service, no doubt about that!

TheBTclub
India
Almost 2 years using the app
August 13, 2020

Great app which helps improve customer experience when our customers use our website. Had some minor changes required to suit our theme and Ankit was 5/5 when making these changes happen. A+

Exhibit Central
Australia
Almost 2 years using the app
April 19, 2022

2 years with Flits and what an amazing team to work with, This app not only completely changes the look and feel for the customer, but adds so many features I did not have before like the Store credit feature,Referral Program, Earning rules, Spendings rules and much more. The support team is what puts this app over the top. They are dedicated to every site that uses their apps and personally helps them with any questions,set-up and beyond! They really outdid themselves on the DUO + UNO upgrades! No one compares! Thank you Flits!!

Medicali Wholesale
United States
Almost 2 years using the app
January 7, 2021

While It might seem expensive at face value, Flits has been indispensible to our business. Their customer service has been stellar, and their customisation has been fast, and perfect this far. Highly recommend!

Logans Pianos
Australia
Almost 2 years using the app
February 16, 2019

If you hate the shopify customer page as much as we do then you need to get Flits. It makes for a much more visually appealing page when your customers log in. Available with plenty of features and colour customisation. Support is also top notch - James was quick to answer my queries about adding additional menu links from outside apps. So far I cant really fault this app

Ellay
Sweden
Almost 2 years using the app
December 9, 2020

Does what it says it does and great customer support. Needed help installing the app and they fixed the problem within a couple days.

primegarageconcepts
United States
Almost 2 years using the app
Edited September 25, 2018

This app, providing a user-friendly dashboard for customers, is really what we are looking for. It is the only app we found that provides a function to allow each customer to modify their own account information directly instead of sending email to web admin.

Also, the store credit and wishlist functions are integrated into one app with reasonable prices.

The customer service is awesome!

Highly recommended.

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They added a new referral program last week, which is fantastic!!!!!!!

I am busy and lazy to write a review. But for this app, I am willing to update the review and hope more store owners can use it and help this app become better.

Ousuis
Canada
Almost 2 years using the app
January 12, 2021

unbelievable service!! the best ever customer service
solved any issues I had within a minute!
thank you !!

TCCORE
Israel
Almost 2 years using the app
Flits replied January 12, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

If you need any further help, feel free to drop a mail at support@getflits.com.