Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account dashboard, making it user-friendly and professional. It allows for easy organization of customer data and offers features like custom menus, referral programs, and a credit store. The app is praised for its compatibility with various themes and custom storefronts, and its robust login page. Merchants also commend the responsive and helpful support team. Key features include customer self-service for invoice printing, order tracking, and account information updates.

February 22, 2018

More than happy to recommend Flits. They helped me integrate the app into our store at lightning speed. Customer service responded within minutes after sending my first email.
It works well and looks great in our website.

Highly recommend.

The Vanity Store
Canada
About 1 year using the app
Edited December 29, 2021

Flits App has:
1: Helped us grow our client base by 5x by having rewards in place
2: Allowed us to compensate disgruntled customers with credits rather than real cash backs, something most E-Comm business owners should and don't take advantage of. It's a game-changer.
3. They will customize your theme so it all looks seamless if you reach out and ask nicely :)

Smith n Jones
Australia
About 1 year using the app
March 9, 2019

James was great! Responded within seconds on a Saturday morning and helped me with EVERYTHING! Definitely recommending this app for people who aren't great with coding, the support will help you!

CannablastCBD
United States
About 1 year using the app
Edited August 21, 2020

Very helpful customer service and the app meets exactly what is offered. I recommend it for stores that want to have their Customer Account Page for their customers!

EMIGÊ.it
Brazil
About 1 year using the app
July 21, 2020

Fantastic team. Fantastic Support. Fantastic app! They are on the ball and get things done within minutes

Rugged SA
South Africa
About 1 year using the app
Edited January 5, 2024

Manisha, Bhargav, Vaibhav, and the entire Tech team have proved themselves to be nothing short of amazing. Their top-notch customer service, quick response to my inquiries, and solutions-oriented ethos is the embodiment of stellar customer service. The rapid turnaround time on my requests simply added more to the satisfying experience.

Thank you, Flits Team, for setting such a high standard of customer focus, service and patience. Appreciate all your efforts!

VERBENA
United States
About 1 year using the app
Flits replied March 6, 2023

Thank you so much for your valuable feedback.

Support team members are really happy, Thank you so much for your appreciation.

February 7, 2019

I have been using Flits for a while now. It has been definitely made it easier for customers to login and create their accounts. Whats great is James and his teams consistent service standards and efforts to improve the user experience. We are now adding the store credit option next. Do visit www.heyzindagi.in to experience Flits in action.

heyzindagi.in
India
About 1 year using the app
March 19, 2020

This app is super great and deserves more than five stars!

The app is well thought out and can be expanded easy enough via handy add-ons to suit your needs.

We had a minor issue and support were very responsive and helpful. There are great FAQs covering most things you'll want to know about to get up and running or dig into more advanced features.

Well worth the money, as at its core, this app massively increases the UX on any Shopify site, for example, the standard Shopify customer account area is very basic.

***** HIGHLY RECOMMEND APPP *****

iborodum
United Kingdom
About 1 year using the app
Flits replied March 25, 2020

Thank you so much for your detailed review. Don't hesitate to reach out if we can help with anything else!

I hope you & your family members are safe in COVID - 19. Stay Safe!!!

Edited January 22, 2021

The support is unparalleled. We love this app way too much. Thank you for creating this. Highly recommended.

Zenyara The Label
Australia
About 1 year using the app
April 21, 2019

I love this app my favorite app out of all of my apps so customizable cheap price love it you guys rock!!!

OutletSavings
United States
About 1 year using the app