Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to professionalize and enhance the customer account page. They find the customer accounts dashboard and referral program features particularly beneficial. The support team is praised for their responsiveness and customization capabilities. The app allows customers to manage their accounts, track orders, and print invoices, reducing merchant overhead. It integrates seamlessly with other systems and provides 24/7 customer service. Merchants appreciate the smooth, personalized customer experience it offers.

Edited March 26, 2020

Amazing application, easy to install and simple but excellent dashboard. The app gives a really better design editing tools. The best thing is their support and tech team i always found their solution up to the mark.

The Chocolate Men Adult Store
United Kingdom
4 months using the app
July 19, 2021

Great App. Super easy to configure and setup.
The support team are very responsive and helpful if you run into any issues I would recommend if you are looking for a nice account page :)

Coco & Buttercup
Australia
4 months using the app
Edited January 19, 2018

This is a really nice app and I like that it's customisable to match my store colours. Very simple to set up too.
I didn't even get a chance to install the code as they contacted me to ask if I'd like them to do it for me.
There was a problem that I thought might have been caused by the Flits app - they looked at it almost immediately and fixed the issue even though it was nothing to do with their app.
10/10 for customer service!

Abspure
United Kingdom
4 months using the app
Edited June 18, 2020

I have been slowly rolling out changes on a budget - probably like many with the corvid-19 stuff, and wanted a little better, but cost effective, customer back end. This has really been a nice addition and the developer has really worked hard to help me integrate and then modify the source so that it flows nicely with my site. They have been super responsive and very flexible in rolling out visual changes that really helped with the usability and functionality of my store. I just can't give enough stars for how they have helped me out!!!!

While I am still rolling out my design and layout elements, and working still to decide additional functionality apps - This one is a definite Keeper!

Update:
I changed themes in June at juststuffisell.com and ended up doing away with the flits app. I have since been hard coding changes to create an account layout that suites my backend needs.

All that said, the Flits team is phenomenal and responsive. I would not hesitate to work with them in the future if the need arose. Highly recommend them and this app.

JustStuffISell.com
United States
4 months using the app
Flits replied May 16, 2020

Thanks so much for your lovely review. We're so glad to hear that support was able to help!

July 21, 2019

In many ways, the app has helped me with my store. one of the best thing about the app is there user-friendly UI & customer support. I liked the way they put everything in their FAQ which helped us lot initially understanding the app.

With store credits, I can actually reward the customer as per their activities on my store. Which help me build a relationship with my customers. Overall good app with multiple functionalities which reduces the number of other apps you install.

Henry Spector
India
4 months using the app
Flits replied July 28, 2019

Thank you very much for the five-star review! We're happy to hear that you're loving our app.

May 11, 2021

The customer support team for Flits is excellent, they have always helped so quickly and have solved any issues or customization request we had. It's a great app in general and will make your Customer Account section amazing for you customers.

ERA Department Stores
Cyprus
4 months using the app
April 3, 2018

I absolutely love the features. The Social Login, Wishlist and Store Credit features are totally worth the money. The customer support by flits is awesome! They're always willing to help.

Swift Physics
India
4 months using the app
July 15, 2019

Best apps for all it does.
I deleted and reinstalled this apps twice because I couldn’t find any other like them and I was actually looking for a cheaper service but now decided to go for their free plan.
Thank you guys for your patient with me, I got angry with myself for all the disturbances I caused. Your apps is amazing and the best. Must have everyone.

BeuMaxstore
United States
4 months using the app
Edited February 6, 2019

Thank you very much James, service support very well, very patient , and pleasant, I liked how the work directed me to what I was looking for, here is my pleasant experience with the support of this application

DÉESSES
Mauritius
4 months using the app
November 6, 2020

Some of the best support I have ever received! I love this app as it makes it easy for the customer to take control of their account but then I asked for a bespoke feature and they delivered it promptly. Definitely recommend this app to any business who wants more from the default customer account page, integration is simple and dashboard easy to manage.

The Ideal Sunday
United Kingdom
4 months using the app