Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the customer account dashboard, making it user-friendly and professional. It allows for easy organization of customer data and offers features like custom menus, referral programs, and a credit store. The app is praised for its compatibility with various themes and custom storefronts, and its robust login page. Merchants also commend the responsive and helpful support team. Key features include customer self-service for invoice printing, order tracking, and account information updates.

March 13, 2019

After trying all the apps for having a nice customer account page, I have finally found Flits. It is the non plus ultra for making what I was looking for. There is also the addon of social login feature for a little extra fee, so I have not to search for another app for it. I had also some questions and the customer support has helped me with patience and professionalism.
100% recommended

Terrabianca
Italy
4 months using the app
September 28, 2018

Very good app. Great support team. Solved my issues very quick and efficiently. customer dashboard looks great!

MeNene Store
United States
4 months using the app
July 21, 2018

Love this app, gives the customer login area a more professional look, recently viewed products, shipping address, reorder, order history much better than the shopify theme login areas.

Gift Moments
United Kingdom
4 months using the app
January 7, 2021

Flits has a great customer service team and has not hesitated to help us customize our app to meet our needs as a small business! The product is on the newer side, but that's good, because they're very keen to listen and enhance the app for everyone using it! Give it a shot, you won't regret it!

PretendAgain
United States
4 months using the app
Flits replied January 12, 2021

Thank you for your review. I'm glad we were able to meet your expectations!.

If you need any further help, feel free to drop a mail at support@getflits.com

August 30, 2020

I downloaded this app to add an extra layer of customer service to my shop’s customer accounts. Setup went relatively well until I hit an error with viewing my test customer account information. I contacted support and they responded within minutes of my request! They fixed my solution in less than 10 minutes, and on top of that they helped make some aesthetic tweaks to the design to better match my store theme. These guys went above and beyond in helping me fix my problem, and I would definitely recommend this service to others!

Minime Charms
Canada
4 months using the app
Flits replied August 31, 2020

We are highly delighted with your words. A very big thank you from Team Flits. We always at your service.

August 11, 2021

Great app and amazing customer support team.
Just what we were looking for is to build and improvise retention. Highly recommend it to stores seeking to build loyalty among customers.

Onestop-Your Home Store
India
4 months using the app
May 11, 2021

The customer support team for Flits is excellent, they have always helped so quickly and have solved any issues or customization request we had. It's a great app in general and will make your Customer Account section amazing for you customers.

ERA Department Stores
Cyprus
4 months using the app
April 3, 2018

I absolutely love the features. The Social Login, Wishlist and Store Credit features are totally worth the money. The customer support by flits is awesome! They're always willing to help.

Swift Physics
India
4 months using the app
November 24, 2021

The team from Flits has been super helpful and gone beyond the call of duty in my opinion. As a leading publisher of early education material our products spread from print to digital, it's in this digital realm where Flits really stepped up. To support our existing and new customers who may have purchased, or will purchase, downloadable digital assets - music, videos, and windows software, we needed Flits to integrate with a digital download solution, our first choice ended up being a dead-end but Flits did all they could to make it work before we decided to go in another direction. We finally chose the Shopify Digital Download app and flits worked in conjunction with our developers and the team at Shopify to make it so that when customers go to the My Order page - any of their purchases that have digital downloads are accessed directly from that line item. The customer doesn't have to sort through emails or bookmarks to try to find the original download link. It may sound simple - I assure you it's not - and I thank the Flits team for sticking with us to figure it out, not to mention all the other annoying little tweaks that we asked for. Good Job!

School Zone Publishing Company
United States
3 months using the app
April 29, 2022

Fantastic app! Could not be happier! Organizes the customer profile very well. Support has been wonderful!

Goose Creek Candle
United States
3 months using the app