Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to professionalize and enhance the customer account page. They find the customer accounts dashboard and referral program features particularly beneficial. The support team is praised for their responsiveness and customization capabilities. The app allows customers to manage their accounts, track orders, and print invoices, reducing merchant overhead. It integrates seamlessly with other systems and provides 24/7 customer service. Merchants appreciate the smooth, personalized customer experience it offers.

November 27, 2019

We used this app to create a customer account page and it does exactly what we needed it to do. It takes a fair bit of time to set up if you would like it personalised but the staff are very helpful and responsive.

www.indieandharper.com
Australia
About 4 years using the app
May 13, 2019

This is a great app, the app makes my website more professional and the customer experience is very good. I would like to thank the app's customer service and technical team, who are very professional and patient to help me. This app is worth your possession

MISSTLY
China
About 4 years using the app
Flits replied May 18, 2019

Thank you so much for the kind words and five-star review. Our team is pretty awesome :)

March 12, 2021

I'm using Flits' free plan for my site's accounts and it's 100 times better than the standard shopify customer account page. It makes the account page looks much more professional and the best part is, there's a re-order option on each products that customers previously order which is wonderful! this option is available in the FREE plan as well. To top it off, they went above and beyond (Ankit) to remove a residual code that was left by a different app on our website. We had no idea how to remove and which app it was causing the popup to show at order confirmation page. We asked Ankit if they can help even though it's not their app, they requested access to our site backend, searched for the code and provided the name of the app with screenshots. HUGE HUGE relief because we just could not figure this thing out!! This type of support is unheard of these days. THANK YOU THANK YOU THANK YOU Flits!!!!

Myralena
United States
Almost 4 years using the app
March 28, 2019

I can't recommend this app enough. It does so many wonderful things to bring the feel of a VERY expensive bespoke built site to a Shopify website. There were a few elements where I struggled with set up, but not only did the developers helped me, they did it all for me which made my life so much easier.

Amelia Nour UK
United Kingdom
Almost 4 years using the app
June 27, 2022

We needed to update an invoice template and I received excellent support from the team at Flits. Clear communication, quick action, and friendly service.

West Coast Seeds
Canada
Almost 4 years using the app
Edited December 2, 2019

Very love this app
With an amazing support.
I highly recommend this app!
Thank you again!

Scentavo LLC
Elchin Panahov

Scentavo
United States
Almost 4 years using the app
Flits replied December 6, 2019

Thank you for your 5 star review 👍

December 24, 2020

The Flits app is a great addition to our store. It allows us to seamlessly integrate social login for our customers and also allows customers to easily reorder a product, track their orders, and many more things right from the account. The set up makes the login page look a lot more beautiful too. Customer service is also top notch.

Le Ravishe Beauty Mart
United States
Almost 4 years using the app
October 5, 2018

Great Support. I have a really really old theme and they took over and really made it work. I love the idea of customer credits and birthday rewards. Flits does both.

Shop LuLu
United States
Almost 4 years using the app
March 22, 2018

Amazing customer service. Quick, responsive, and extremely helpful in troubleshooting the initial set-up.

Bummed it doesn't integrate with Klaviyo but they say they are working on it.

The Drummantra
United States
Over 3 years using the app
January 10, 2019

I installed this app and paid for the social login, it works flawlessly. I also had some problems with the customer page, but I contacted support and they were quick to answer. They fixed all of my issues and then customized something for me.

I haven't had the chance to try the other features but I would love to.
10/10 so far.

ByArena
United Kingdom
Over 3 years using the app