Reviews (642)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the customer account interface on Shopify, noting its user-friendly and professional customization options such as reordering, tracking, rewards, and wishlists. It also supports custom menus, OTP-based logins, and integrates smoothly with other pages, enhancing referral programs and loyalty rewards. The app is recognized for its seamless integration and stable performance, even on sites with numerous customer profiles. Additionally, the customer support team is praised for their responsiveness, expertise, and willingness to handle customizations and resolve issues quickly, often exceeding merchant expectations.

July 12, 2024

Great app! Amazing customer service, never before experienced with any other app. Very prompt to reply and support is also efficient. The team has helped us with our custom requirements at a very reasonable price. Flits is great and I wish them all the best to keep growing :)

Preloved
India
25 days using the app
August 27, 2024

Really easy and fast communication with the team. Very eager to help and assist in implementing changes to the invoices. Would highly recommend to others!

Korean Skincare Germany
Netherlands
3 months using the app
Flits replied September 5, 2024

Thank you so much for your kind words! We're glad to hear that communication with our team has been easy and efficient.

August 14, 2024

The entire team is fully aligned and confident when it comes to integration and product understanding. Any queries raised were promptly addressed. Whether it’s the integration process or the features, we believe that Flits is more than capable of developing effective rewards and referral programs.

Ugaoo
India
2 months using the app
July 24, 2024

Excellent service. I needed an invoice layout changed and the service was prompt. Very happy with the App and the commitment to customer service!

Maguire Hair & Beauty Supplies TRADE
Ireland
Over 1 year using the app
September 4, 2024

One of the best customer account & reward app to attract existing as well as new customers.

Joshua Meals
Australia
2 months using the app
Flits replied September 5, 2024

Thank you so much for your review

July 25, 2024

Flits has transformed our customer account experience on Shopify! The app is user-friendly and offers excellent features. The customization options are fantastic, and the support team is very responsive and helpful. Highly recommend Flits for any Shopify store looking to enhance customer engagement!

My Store
India
3 days using the app
August 23, 2024

5 Stars! Very helpful and prompt service.
Went above and beyond! Flits app has been an excellent addition to our Shopify website, particularly the wish list feature.

Campus & Co | Northam
Australia
3 days using the app
August 30, 2024

Easy to manage.
Great support team.

Nautinati
India
6 months using the app
Flits replied September 5, 2024

Thank you so much for your feedback.

July 9, 2024

I appreciate their support team. I had an issue integrating their app into my website, but they quickly responded and went into my theme to fix the issue. It was resolved in no time. I'm grateful for their prompt attention.

My Store
United States
5 days using the app
June 20, 2024

The support team at Flits really went above and beyond and helped me customize my customer account page. I'm excited to have the exact customer experience that I imagined and it's all thanks to Flits.

FOIA Document Source
United States
22 days using the app