整體評分
4.9
各級評分數量
  • 91% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年3月24日

Tracy provided excellent customer service. This just turned out not to be that app I was in the market for (Omega Messenger Chat was; however, it appears to have been rendered useless by a recent FB update). What I need is a minimalist on-site chat interface so that customers can interact with chat support without navigating away from my site. This app leads traffic away from my online store, and that is no good for my business.

Harper Jane Boutique
美國
使用應用程式 31分鐘
Omega 已回覆 2024年3月27日

Thank you for sharing your experience with us, and we're glad to hear that Tracy provided excellent customer service. We apologize that our app didn't meet your specific needs. Your feedback is invaluable, and we understand the importance of having a minimalist on-site chat interface to keep customers engaged on your online store. We'll take your comments into account as we strive to improve our services. If you have any further questions or need assistance, please feel free to reach out. We're here to support you in any way we can.