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The app is full of bugs. I need to reach out to support every time I create a new flow and they realize that the there are errors with the template variables.
Hi, thanks for your review. We tried repeatedly to reach out to you to better understand any defects you might have encountered. Flow takes quality and reliability seriously and there are no known issues with template variables.
I created a flow to remove a tag if all variants of a product get to 0 on a specific location. I set up the flow perfectly (based on a preexisting template) but still do not work.
When i got to support, after half an hour of explanation from my end and generic responses like: " I understand you", "I will help you", i only got 2 mediocre attempts of a solution to my flow issue.
1) Try to turn it off and on
2) Try to create it again
Waste of time and lack of training of support personel
Hi, we have tried to reach out to you but haven't received a reply. It looks like your support advisor provided a working solution for you to use, but you may have had a delay due to it being a very busy support weekend for Shopify (Black Friday)
It's great about showing all the neat things Shopify flow can do but it's lacking the details about how to do it if you are not a computer wizard it's not as easy as you say it is
Hi, thanks for the feedback. Have you tried asking over on the Shopify community? The Flow team does monitor posts there: https://community.shopify.com/c/shopify-flow-app/bd-p/flow
Cant even automate printing a Packing slip for the orders as they come in! Reached out for help and was told that its a great idea and they will take it under consideration in the future.
Hi, thanks for the review. What you are trying to do requires a specific action for just your printer and depends on your printer capabilities. Most likely, you need software that runs on your network that talks to the printer (assuming it's not available outside your network where Flow can access it). You may also be able to email things to the printer in order to get it to auto-print. You could send that email via Flow or something else. I suspect the best solution is software that runs on a local computer that connects directly to the printer.