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Customize your store and automate your tasks using Shopify Flow’s low-code editor
Shopify Flow empowers you to build custom automations that help you run your business more efficiently. Flow makes it easy to create unique workflows without needing to code, giving you more time to focus on growing your business. Connect your apps together to complete even more jobs. From automating inventory tasks like reordering and restocking to managing fraud concerns, Flow can support nearly any task you can think of.
Automate your store with hundreds of example templates for popular use cases.
Customize by adding conditional logic and as many actions as you need.
Works with tags, metafields, fulfillment, B2B, Slack, Google Sheets, and more.
One of the flows went off the rails and would not take ANY updates on our end and would not stop running even when we shut it off in admin.
Can you guess what Shopify Supports solution was? "Wait 3-days and reach out if it is still doing it". As you can guess this is pretty much unacceptable for an app that is making changes to orders/customers.
Flow Developers build in a way to reset the flows that doesn't take 3-days before you will even look at the issue!
Hi, sorry that you are having difficulty with receiving emails. I personally reviewed the logs and found issues with your email provider, which our customer support team should have sent over to you. If you haven't heard anything yet, please contact our support again.
Have emailed several times asking for help with Shopify flows. The app allows custom flows but is extremely hard to sort out.
This is the response I am getting.
"While I understand the frustration - building a custom flow would be out of our scope of support. I'm not seeing a template that fits your entire situation. My best advice would be to first check with the community forums and if you can't find an answer there, then an Expert on the Marketplace would be your next best bet. I understand that is not the answer you were looking for. For this app, we would be able to guide you to templates, but not building custom flows"
Who is responsible for support on this app if it's not Shopify?
Steer clear....this app will only give you more headaches and waste your time and energy
Hi, thanks for the feedback. As you have found, Flow is a powerful tool for building customizations to Shopify. Unfortunately the Flow team cannot yet build customizations for all merchants using Flow because each customization requires some understanding of your specific store, apps, etc as well as your use case.
We are asking merchants to use the community where possible so that other merchants benefit when we give help. Try posting over here: https://community.shopify.com/c/shopify-flow-app/bd-p/flow
If what you need is pretty straight-forward you'll likely get an answer there. If you have a complex need you may get connected to an agency who can help, or even find an app that does exactly what you need.
Incredibly basic and does not offer anything I was looking for.
(Send email to customer after X days for example)
Hi, thanks for the review. You may want to take another look - Flow is powering the experience under Marketing > Automations, where you will find the ability to email Customers.
The biggest problems are:
When you use variables to create conditions, you don't have access to those values in other steps, so you have to recreate all your logic in each step of the flow. For example, if I have a conditional that checks for a certain metafield key in your order line items skus, then in your action step, you'll need to recheck for that key using all the same logic. You can't pass values from one step to another. Which defeats the purpose of a conditional in most cases: if X, then do Y (to X). But X isn't accessible, so your flow actually goes if X, then if X do Y.
Also, you can use variables for things like metafield keys, but the app will throw an error saying the key is too long. But really, it's long because it's using liquid conditionals and loops, not because the actual value is long, which doesn't make sense.
This app is great and useful. Shopify migrated things around and then provided crappy support on it after it migrated. Not to the fault of the app developer, they emailed me to tell me of the new fix. Happy with this app and it saves me time. I now know to reach out to the app developer and not Shopify for help from now on.
Hi, thanks for the feedback. Flow's manual run "bulk" feature still works but you need to be on a resource list like Orders, Products, or Customers. Once you select something, Flow's Run Flow Automation link will be available under the "..." icon in the black toolbar.