Shopify Flow

Shopify Flow

by Shopify

Automate everything and get back to business

3.5 of 5 stars(22 reviews)

Whatever you need, build it

Build the custom solutions and processes that you need to run your business

Get more done, in less time

Turn manual and repetitive tasks into automated workflows and get back to business

Start automating in seconds

Activate workflows in just 3 clicks with pre-built templates for common use cases


About Shopify Flow

Note: This app is only available to Shopify Plus customers.

Shopify Flow is an ecommerce automation solution that was purpose-built to help solve the unique challenges that Shopify merchants face. With Flow, you can build workflows to automate tasks, campaigns, and processes within your store and across your apps. These automations give you the power to build the custom solutions that your business needs.

Choose from a library of templates to get started with right away, or use the visual workflow builder to create a custom automation. Let Flow do the work so you can save time and focus on what matters.

Here are a just a few of the ecommerce areas that Flow can help you with:

Buyer experience

  • Kick off nurture campaigns for preorder purchases
  • Create a support ticket when you receive a negative review
  • Track negative product reviews in a spreadsheet

Customer management

  • Personalize marketing by tagging customers based on purchasing behavior
  • Organize customers by lifetime-spend tiers
  • Tag and track conversion of customers who order samples

Inventory and merchandising

  • Get notified when products are low in stock and merchandise them on your store
  • Hide and show products based on inventory level

Risk management

  • Send a high-risk order notification before capturing payment
  • Cancel and restock high-risk orders
  • Track high-risk orders in a spreadsheet

Order management

  • Tag orders with specific shipping requirements
  • Add international orders to a spreadsheet
  • Send an expedited shipping notification to the logistics team

Loyalty & retention

  • Reward loyalty points for adding items to a wishlist
  • Start a win-back email sequence when customers are at risk

Promotions

  • Add a free gift to orders over $100
  • Text a discount code after a second order
  • Mail handwritten note after a third order

Apps that work with Flow:

Dozens of apps already integrate with Shopify Flow, with more coming every week. Check out the Shopify Flow Connecters section in the help center to see the full list.

Integrates with

  • Slack,
  • Email,
  • HTTP Requests

Media gallery

Pricing

Free

3.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    41% of ratings are 5 stars
  • 4 of 5 stars
    18% of ratings are 4 stars
  • 3 of 5 stars
    18% of ratings are 3 stars
  • 2 of 5 stars
    18% of ratings are 2 stars
  • 1 of 5 stars
    5% of ratings are 1 stars

Most recent reviews

Posterjack

We use flow and it is basic but does the job. When is the new flow available? We are on the original app and I don't see any way to upgrade.

La Beautique Panamá

This app is not free at all. Please, be clear because you are being misleading and making people waste time.

Developer reply

February 17, 2021

Hi, thank you for your review and interest in Shopify Flow. We do state that Shopify Flow is only available (and free) to the Plus plan in the first line of the description, but the text is not terribly visible there. Hopefully this review will help others see this information so they can make an informed decision.

UntilGone.com

Great idea, but not very reliable at any kind of volume. Lost track of the number of times, Flow simply decides to skip orders and not process them. Even worse, it seems like Shopify doesn't monitor it to detect when it's getting backed up and not processing.