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Shopify Flow

by Shopify

Automate everything and get back to business

30 reviews
Shopify app insights

  • Popular with businesses in the United States

Free to install. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Key values section

Whatever you need, build it

Build the custom workflows and processes that you need to run your business

Get more done, in less time

Turn manual and repetitive tasks into automated workflows and get back to business

Start automating in seconds

Activate workflows in just 3 clicks with pre-built templates for common use cases

Featured images gallery

  • Reduce the steps and resources required to complete workflows
  • Leverage powerful condition logic to build complex workflows
  • Use the visual editor to build the custom automation you need
  • Experiment instantly with pre-built workflow templates
  • Gain insight into workflows by tracking status and performance
  • Reduce the steps and resources required to complete workflows
  • Leverage powerful condition logic to build complex workflows
  • Use the visual editor to build the custom automation you need
  • Experiment instantly with pre-built workflow templates
  • Gain insight into workflows by tracking status and performance

App details

Shopify Flow

Shopify Flow

Note: Shopify Flow is only available to customers on the Shopify, Advanced, or Shopify Plus plan. Flow is also only available in English.

Shopify Flow is an ecommerce automation solution that was purpose-built to help solve the unique challenges that Shopify merchants face. With Flow, you can build workflows to automate tasks, campaigns, and processes within your store and across your apps. These automations give you the power to build the custom solutions that your business needs.

Choose from a library of templates to get started with right away, or use the visual workflow builder to create a custom automation. Let Flow do the work so you can save time and focus on what matters.

Here are a just a few of the ecommerce areas that Flow can help you with:

Buyer experience

  • Kick off nurture campaigns for preorder purchases
  • Create a support ticket when you receive a negative review
  • Track negative product reviews in a spreadsheet

Customer management

  • Personalize marketing by tagging customers based on purchasing behavior
  • Organize customers by lifetime-spend tiers
  • Tag and track conversion of customers who order samples

Inventory and merchandising

  • Get notified when products are low in stock and merchandise them on your store
  • Hide and show products based on inventory level

Risk and fraud management

  • Send a high-risk order notification before capturing payment
  • Cancel and restock high-risk orders
  • Track high-risk orders in a spreadsheet

Order management

  • Tag orders with specific shipping requirements
  • Add international orders to a spreadsheet
  • Send an expedited shipping notification to the logistics team

Loyalty and retention

  • Reward loyalty points for adding items to a wishlist
  • Start a win-back email sequence when customers are at risk

Promotions

  • Add a free gift to orders over $100
  • Text a discount code after a second order
  • Mail handwritten note after a third order

Apps that work with Flow:

Dozens of apps already integrate with Shopify Flow, with more coming every week. Check out the Shopify Flow Connectors section in the help center to see the full list.

Launch date

September 18, 2017

Fits seamlessly into

  • Shopify Flow

Integrates with

  • Slack
  • Email
  • HTTP Requests
Shopify Flow

Shopify Flow

Note: Shopify Flow is only available to customers on the Shopify, Advanced, or Shopify Plus plan. Flow is also only available in English.

Shopify Flow is an ecommerce automation solution that was purpose-built to help solve the unique challenges that Shopify merchants face. With Flow, you can build workflows to automate tasks, campaigns, and processes within your store and across your apps. These automations give you the power to build the custom solutions that your business needs.

Choose from a library of templates to get started with right away, or use the visual workflow builder to create a custom automation. Let Flow do the work so you can save time and focus on what matters.

Here are a just a few of the ecommerce areas that Flow can help you with:

Buyer experience

  • Kick off nurture campaigns for preorder purchases
  • Create a support ticket when you receive a negative review
  • Track negative product reviews in a spreadsheet

Customer management

  • Personalize marketing by tagging customers based on purchasing behavior
  • Organize customers by lifetime-spend tiers
  • Tag and track conversion of customers who order samples

Inventory and merchandising

  • Get notified when products are low in stock and merchandise them on your store
  • Hide and show products based on inventory level

Risk and fraud management

  • Send a high-risk order notification before capturing payment
  • Cancel and restock high-risk orders
  • Track high-risk orders in a spreadsheet

Order management

  • Tag orders with specific shipping requirements
  • Add international orders to a spreadsheet
  • Send an expedited shipping notification to the logistics team

Loyalty and retention

  • Reward loyalty points for adding items to a wishlist
  • Start a win-back email sequence when customers are at risk

Promotions

  • Add a free gift to orders over $100
  • Text a discount code after a second order
  • Mail handwritten note after a third order

Apps that work with Flow:

Dozens of apps already integrate with Shopify Flow, with more coming every week. Check out the Shopify Flow Connectors section in the help center to see the full list.

Launch date

September 18, 2017

Fits seamlessly into

  • Shopify Flow

Integrates with

  • Slack
  • Email
  • HTTP Requests

Pricing

Free to install

Flow is only available to customers on the Shopify, Advanced, or Shopify Plus plan

Reviews

3.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 43% of ratings are 5 stars
    13
  • 23% of ratings are 4 stars
    7
  • 13% of ratings are 3 stars
    4
  • 20% of ratings are 2 stars
    6
  • 0% of ratings are 1 stars
View all 30 reviews

List of reviews

Filter and sort reviews

  • 4 of 5 stars
    June 9, 2022

    مكتبة بنيان

    Location Germany
    Time spent using app 3 months

    This is the Best Adds on for Shopify Advance Plan, I didn't know how much I needed this app until I tried it, the only problem that I am facing that a lot of times when opening the app it loads just for a second, and then it turns blank, nothing happens, I tried everything from clearing browser cache, deactivating browser adds on, to changing PC and browser, I found that it worked just on Microsoft Edge on one specific PC that we have, but I didn't understand why. So hope for a fix soon.

    Developer reply
    June 9, 2022

    Hi, thank you for your review. We are happy that you are finding Flow useful. It sounds like you are having some technical issues with loading the app. That should never happen. Please reach out to Shopify support to report the issue and we'll work to resolve whatever is happening.

  • 2 of 5 stars
    May 2, 2022

    Sportdirect.ca

    Location Canada
    Time spent using app About 2 years

    Could be a great tool but it requires us to go through 15,000 clicks to run-segment our current base of customers as it's limited to 50 customers at a time. The real-time segmentation once created is working well so far. Could be much better coming from Shopify.

    Developer reply
    May 23, 2022

    Thank you for the review. I believe you are referring to the recently added feature to be able to run a workflow from the Admin’s Customer list. We’re sorry that we don’t yet have the ability to run a workflow on all of your customers. Hopefully you were able to finish your task by running 50 at a time.

  • 2 of 5 stars
    February 24, 2022

    Hero Cosmetics

    Location United States
    Time spent using app Almost 3 years

    This is a useful app but is not 100% reliable. There have been multiple instances when the app will be down for hours with no updates to the Shopify status page. I have had to confirm outages with support. If you need actions to occur in a timely fashion, then this is not a reliable option. Also, it seems like the Shopify developers push untested code. There have been instances when simple conditions like "Any of" will just break out of nowhere (with no updates on my end). Again, I've confirmed this through Support. Also, very limited search functions on workflow logging, which makes troubleshooting workflows very difficult with high volume stores. It just seems like this is app is in a beta stage. It shouldn't be advertised with Shopify Plus if it is not production-ready.

    Developer reply
    May 3, 2022

    Thank you for the review and we’re sorry that you didn’t have a great experience. We are always trying to improve the reliability of Flow as well as the systems on which all apps (including Flow) depend on. To clarify, Flow does not push untested code but occasionally new features have unintended side effects. Because of your report and others, we were able to quickly find and rollback the root cause of the issue. Thanks again.

View all reviews

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