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The app is easy to use and is easy to makes great-looking emails. I ran into a couple of problems here and there but the customer service team was great and fixed my issues with no time to spare.
Hi,
Thank you so much for your feedback and for choosing Flowio.
Your comment has been shared with our Flowio Team. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our Flowio.
Thank again, and have a wonderful day!
Sincerely,
Flowio Team
Just started using this app. It's not extremely intuitive for the user but the customer service chat support was excellent!
slow customer service to feedback
many debag in application
Hi Osama,
Thank you for submitting a review! We apologize for the slow response time. We understand that this is a frustrating experience, and we are committed to improving our customer support.
We are working on improving our in-app self-help resources to provide our customers with faster answers to their questions. Also, one of our representatives has reached out to you to address the issues you were having.
We appreciate your patience as we work to make improvements.
Sincerely,
The Flowio team
very difficult to set up a pop-up window and finally it doesn't work at all, and this app not any help for my mobile display
Hi Kun Lin Yuan,
Thank you for submitting a review for our app!
Please accept my sincerest apology! We understood this experience was underwhelmed and we would have felt the same way.
I do see that one of our representatives has reached out to you to provide a solution. Can you please double-check and try it?
Once again, my apologies that you have had the experiences that I believe no one would want from a customer service team. I can assure you that the level of support from my team is improving, and we will try our best to assist you.
Looking forward to hearing from you soon.
Best regards,
Flowio team
I found a full support to fix my account from Flowio's team & I think the 1st idea is the only idea, I mean the 1st impression lasts
Ryth has been extremely helpful! He's been extremely kind and offering the best possible attention. That's the kind of customer service I love to get! Outstanding and quick onboarding support. I added this app because I replaced our e-platform for my site and this came with better price.
No Support, long response times ...., they offer a online chat but you dont get any response or feedback in accaptable times ...
Great app. Very easy to use and have already been collecting new subscribers to my email list. I had a few issues when I changed my template and I didn't configure Flowio properly but I spoke with Jenni via the online chat and she quickly solved my problem. She has also given me lots of tips to ensure that the app doesn't slow my page and that it's optimised for mobile. Excellent customer service!!! I´m very happy :)
this app is so good to put it in your online store and if you had any sort of problem you will get a huge support by the Flowio team.
I'm using this app in two stores right now, and it's been super helpful for growing my email lists. The app is simple to use, and the customer service team is awesome!
So far, very satisfied with the app. It is easy to use, user friendly.
I have a small problem with sender email adress (nothing too big) that is in the fixing, thanks to Vincent, who is pulling all his knowledge to solve it and we are on a good way! He is doing everything that he can, to help us with it and I appreciate it so very much. I will be certainly using this app and hopefully Vincent will be there as our support :) Very happy with it!
I really like the app and also the support of Ciara! I had some small problems but she is trying and testing everything to make it work. I can recommend the app and also the support team.
我在使用过一些Email marketing之后选择的flowio. 首先,应用是免费的,设置也是简单的,但我在实际设置pop up时一直active不成功,但是在邮件联系了工作人员后很快得到了解决,Email设置也很简单,选择模板多,大家可以试一试,推荐
Excellent customer service around the clock, they help you at all times. I recommend this application for life
This app is so very easy to use. The drag and drop design interface makes everything a breeze. Email, Chat and Pop-ups all in one. Flowio is the best
I used this amazing app to create a campaign to collect emails for my store. The support to set it up was great and it helped me get my marketing campaign on right away.
Flowio works just fine, but I would like to adress one thing in particular - the customer support! This lady Ciara pops out of nowhere with all these AMAZING tips on how I can make my page look better. She was helpful, kind and understanding. Give that lady a raise. Again, she was amazing.
Great app. Great support. Nothing to complain about at all. I have not been using it for a long time, but I can already tell how great of an addition this is to my store.
Super App! Genau das was ich gesucht habe. Auch der Support ist echt toll. Macht weiter so. Aber leider keine Einstellung der Sprache möglich. Deutsch wäre super.
amazing application with a good support team they do the magic for you , i really recommend it !!!!!
Vincent helped figure out why I couldn't upgrade my subscription! Super helpful, would recommend this app to anyone looking for effective marketing campaigns!
Great app, helpful support. A lot of interesting triggers, easy to design, good for beginners.
Thank you David!
Great. Fast support when I struggled adding my domain/email. Really fast and reliable help from Vincent.
Very easy to edit and great customer service! I hope this App really helps my business in a significant way so that I can keep it. Vincent was super helpful in setting up my flows and answering my questions. Highly recommend this app.
The assistance and help was on point with what I needed for my online business. David was able to help me with pop ups and he was able to get me rolling in no time.
User friendly, cool templates & features. The live chat support is awesome and Vincent was very helpful by guiding me through the first steps and giving me feedback on my designs. 100% satisfied, I will recommend it to my friends!
The tech was very helpful & also gave me very good tips to improve my campaign. I was very satisfied w/ the service
I am using this app to collect emails for future campaigns. I had an issue with getting it set up. Not due to the app, due to me not knowing how to properly set it up. I contacted support and David actually fixed the issue for me. I would recommend this app to anyone. Thanks for your help David.
Good support ! Thank you very much to the team. The app is complete and design are beautiful. I recommand
Great app, but even better Customer Support
The app itself is a great app. You have the freedom to basically design your emails and sms anyway you wish but the most attractive part about the product wasn't the app but the stellar customer service blew me away. On just a free plan, the customer service I was given was amazing. David was incredibly kind, responsive and helpful, fixing my issues quickly and even educating me when I asked. He always offered to fix my errors for me even before I had the chance to ask him. Usually, I don't leave reviews but the customer support alone made me write a review.
I used this app to send a Welcome email to email subscribers. David is friendly and helpful. Thanks for your help to improve our sales. I recommend this app.
Good communication and nice help thanks to David. He helped me set up my first pop-up. I did nothing really ;). Thanks
am new here on dropshipping and i needed to see if my work can be a little easier when it comes to marketing, ciara was soo helpful and kind, i cant thank her enough, since i started using it its been very helpful, ive benn chilling yall. thank you soo much ciara for your help , i really appreciate your kind words and really making me feel like i got this, i cant wait to enjoy all this.. am grateful I found her..
So far so good! Along with some help from Vincent in the chat, I was able to get things up and running quickly and smoothly. He was super helpful giving me great advice, designing a pop up template for me and also resizing some photos that were to big. Awesome customer support, and information, which is a must since I know nothing hahaha
I want to talk about there team. they have very supportive team and guide me at last moment. App is also very good.
David helped me in a great way to set up a 10% Discount Pop up in a very professional and fast way! Thank you very much!
Wow, this process was so quick and easy. David from the support team set up my email pop up campaign in less than 10 min and he also applied it to my store. i was honestly surprised and super satisfied
Vincent was amazing and very good. Great support 5 stars! He helped me set everything up and was very helpful
Great customer service and features. Fulls scope of marketing needs all in one app. Looking forward to using it more - thank you!
Awesome app with great features and an amazing customer service. Would highly recommend to anyone using other email Services. Give them a try first.
Hi,
Thank you so much for your feedback and for choosing Flowio.
Your comment has been shared with our Flowio Team. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our Flowio.
Thank again, and have a wonderful day!
Sincerely,
Flowio Team
Molto comoda e intuitiva, scaricata da poco e per ora mi trovo benissimo. Assistenza disponibile e veloce.
incredible service, i love when someone takes to time to go over the top
and this is what was done for my experience
I love the service provided when i tried using the app for the first time by David . It was quick . App works perfectly fine . Loved it
I just started using the app and so far it seems pretty user friendly. I was a bit intimidated at first but one of their reps started a chat with me and helped me make my first popup for my site. Ciara was very friendly and helpful and created a popup that matched my site's brand style. So far i'm very impressed. Would recommend.
Great app and great customer support by David! The flows work great and the customer support was quick and very specific!
This is the easiest and most effective automation app I have used so far, I hope this app prospers for years to come because every other automation app gave me a headache.
Very pleased with my pop up so far, still have much to do but it is simple and the chat is very helpful.
Best app for popups, easy to customize, easy menu .
The support is always available, and helping :) 10/10
App worked great UNTIL it stopped working. Not able to log in at all and the reason I am needing to log into the app is because there is an error on my PopUp and now I can't fix it!
It's an update issue. And I got trouble login in. They offer great support when I contact them. And David does a great favor.
David helped me to save credit and solved my problem about sms, even i's night. I appreciated . I think the app is good but, it's a little difficult to use . In my case, I need more explanation using this app like sending SMS
Hi,
Thank you so much for your feedback and for choosing Flowio.
Your comment has been shared with our Flowio Team. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our Flowio.
Thank again, and have a wonderful day!
Sincerely,
Flowio Team