리뷰 (500)

전체 평점
4.8
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2022년 4월 24일

We were running into some issues with the Close button and after contacting customer service through the built in chat, the issue was resolved within minutes. Our customer service rep, David, went above and beyond, identifying the issue, resolved it and helped us test it as well.
Thank you!

fortoula
캐나다
앱 사용 기간 대략 15시간
답글 Zopi ⭐개 2022년 4월 24일

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

2022년 8월 25일

The support is excellent, very good service, Vincent answered all my questions in the chat, very helpful. Thank you again.
So far I love this app.

Mommies Best Mall
노르웨이
앱 사용 기간 대략 14시간
2022년 8월 12일

This app is brilliant, very straight forward and easy to use. I love the pop up functionality & e-mail functionality. David was very helpful when I got stuck on a few things. He replied quickly and it was nice to actually talk to someone on the chat instead of be in a long que or have a robot chat

Catalyse Life Drinks
영국
앱 사용 기간 대략 12시간
2022년 8월 23일

So far Vincent has been super helpful! He's been extremely kind and offering the best possible attention. That's the kind of customer service I love to get!

Happy Vegannie
멕시코
앱 사용 기간 대략 11시간
2022년 4월 14일

Great experience, friendly and patient approach from David to suggestions and overall communication.

ThePrintSource
오스트레일리아
앱 사용 기간 대략 7시간
답글 Zopi ⭐개 2022년 4월 14일

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

2022년 8월 8일

Vincent was amazing and very good. Great support 5 stars! He helped me set everything up and was very helpful

ZayDryp
스웨덴
앱 사용 기간 대략 5시간
2021년 11월 5일

David was extremely helpful with my questions and setting me up. He even designed a polished Black Friday email marketing campaign for me in minutes, which would have taken me hours to do. Lol And the screen share was hilarious. He could hear me, but I couldn't hear him, so I was talking to him through my laptop audio and he was replying via WhatsApp. It was awesome. :) I was also impressed with David’s expertise with setting up my domain email (info@…) for my marketing campaigns. There was no way I would be able to figure out what to do on my own. This was one of the best customer service experiences I’ve ever had. Plus offering Free 20K/emails per month! I thought that the extra zero was a typo. Lol *jk* I'm glad that I chose Flowio and I recommend to give them a try.

Wraps Adorn LLC
미국
앱 사용 기간 대략 4시간
답글 Zopi ⭐개 2021년 11월 7일

Hi there,

Thank you for your words of encouragement, we feel very fortunate and honored to have a customer like you.

Flowio will continue to launch new features, helping merchants in their business, we will definitely notify you when everything is ready.

Cheers!
Flowio team

2022년 4월 26일

I've just installed the app and so far seems to do what I want it to do which is great. Can I please let everyone know though that the customer service is fantastic! David was so helpful and within minutes had filmed a personalised video on Loom showing me how to set up exactly what it was I wanted to do. Five stars for customer service! Thanks David.

Praktical Toys
오스트레일리아
앱 사용 기간 대략 3시간
답글 Zopi ⭐개 2022년 4월 27일

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

2021년 12월 27일

Vincent was so helpful and patient with all of my issues, I really really appreciated his help! He really went above and beyond. I am so excited to utilize this app, the customizations are unparalleled.

ARDOROLOGY
미국
앱 사용 기간 대략 3시간
답글 Zopi ⭐개 2021년 12월 27일

Hi,

Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you.

Our Customer Success team will always be with you every step of the journey. Enjoy your stay with Flowio.

Cheers!

2022년 7월 12일

Ciara, was a great help to me when I had questions about my email pop-up. I really like this service. It is great, easy, and simple.

Running Dog Coffee
미국
앱 사용 기간 대략 2시간