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I want to talk about there team. they have very supportive team and guide me at last moment. App is also very good.
very difficult to set up a pop-up window and finally it doesn't work at all, and this app not any help for my mobile display
Hi Kun Lin Yuan,
Thank you for submitting a review for our app!
Please accept my sincerest apology! We understood this experience was underwhelmed and we would have felt the same way.
I do see that one of our representatives has reached out to you to provide a solution. Can you please double-check and try it?
Once again, my apologies that you have had the experiences that I believe no one would want from a customer service team. I can assure you that the level of support from my team is improving, and we will try our best to assist you.
Looking forward to hearing from you soon.
Best regards,
Flowio team
Nice designs. Plenty of templates and settings. Support is very prompt to help. Would be good to see an estimate on how much sending sms to all contacts would cost rather first topping up wallet first. But overall I recommend it.
Hi there,
Your compliments and support make us feel proud. This gives us more confidence and motivation to continue to improve and perfect our products.
Thank you, wish your business will grow far and higher.
The Flowio team
I talked with Vincent form Flowio. He created Pop up for me. After that we detected the problem. He find the solution with his developper partner. He is the best on his job. Wish every one be like him. Thank you again for everything.
I used this app to create a pop-up message and collect customers information for marketing. Vincent was very helpful.
I just downloaded the app and I received such amazing service by David. I never receive this kind of help and patience from other apps on Shopify. Thank you David & Flowio!
Dear,
We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.
Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.
Cheers,
Very easy to use and above all an instant and fantastic level of online support to help out with set up and implementation.
Just installed the app and it's very easy to use. Instructions were clear and the layouts are minimal & clean. Had some questions regarding the settings and David helped me out quickly. Hope to see more conversions with this app!
Dear,
We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.
Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.
Cheers,
Five star due to fast response received. Easy to set up as well. Can consider this to build up your community.
David helped me in the middle of the night with a problem that I had. He fixed it in minutes, brilliant work. Good app and very user-friendly.
Hi,
Thank you so much for your feedback and for choosing Flowio.
Your comment has been shared with our Flowio Team. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our Flowio.
Thank again, and have a wonderful day!
Sincerely,
Flowio Team