Flowio Email Marketing, Pop Up

1. I have tried to contact them to cancel my subscription since it won't me let do it myself and there is no online operator. 2.The app charges for impressions when other apps have it at no cost Ex:(Klavyio or smsbump) Still waiting for my cancelation and my refund.

slow customer service to feedback
many debag in application

No Support, long response times ...., they offer a online chat but you dont get any response or feedback in accaptable times ...

cheating

they don't help to setup, they let me pay $19 or more , then they would help
"We have an Service Level Agreement that the flow or email optimization is only reserved for the paid plan of $19 or above :( I really hope for your understanding that we cannot do 100% and activate everything for users since the content, design are unique, Creating the flow is the best I can do right now"

I don't know if the customers who have given a rating are really real. I tested the app for several days and noticed the following:

E-mail campaigns are not formatted and sent as a box, but a width of 100% is displayed. This looks terrible in Outlook and other mail clients.
Images with links or buttons cannot be sent in email campaigns. These are displayed in the template, but sending them is not possible. Our developer has tested this several times. He then removed the button links and image links. Then the newsletter was delivered to him. Previously, the message 'rejected' was always displayed.

It is also unusual that you have to confirm the domain via your own DNS by creating a TXT code in the DNS server and confirming the domain in this way. This also applies to the e-mail address. The basic idea is good, but some things don't work here.

The horribly formatted e-mails are also displayed in FLOW in every e-mail client with 100% instead of formatted as a box. Here, too, the basic idea would be wonderful, but the implementation is lacking.

We deleted the app again after losing a few hours of testing with it. By the way, we know what we're doing. We are PHP developers and computer scientists.

As a final piece of information, we naturally contacted support. He doesn't get in touch within 1-2 hours, but after 3 days and refers to more time and patience. No help was ever offered.

The whole issue is very unfortunate. Actually, I would like the app and the idea too, but it's just UNUSABLE.

very difficult to set up a pop-up window and finally it doesn't work at all, and this app not any help for my mobile display