整體評分
4.7
各級評分數量
  • 97% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2022年4月24日

We were running into some issues with the Close button and after contacting customer service through the built in chat, the issue was resolved within minutes. Our customer service rep, David, went above and beyond, identifying the issue, resolved it and helped us test it as well.
Thank you!

fortoula
加拿大
使用應用程式 大約15小時
Flowio⭐ 已回覆 2022年4月24日

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

2022年8月25日

The support is excellent, very good service, Vincent answered all my questions in the chat, very helpful. Thank you again.
So far I love this app.

Mommies Best Mall
挪威
使用應用程式 大約14小時
2022年8月12日

This app is brilliant, very straight forward and easy to use. I love the pop up functionality & e-mail functionality. David was very helpful when I got stuck on a few things. He replied quickly and it was nice to actually talk to someone on the chat instead of be in a long que or have a robot chat

Catalyse Life Drinks
英國
使用應用程式 大約12小時
2022年8月23日

So far Vincent has been super helpful! He's been extremely kind and offering the best possible attention. That's the kind of customer service I love to get!

Happy Vegannie
墨西哥
使用應用程式 大約11小時
2022年4月14日

Great experience, friendly and patient approach from David to suggestions and overall communication.

ThePrintSource
澳洲
使用應用程式 大約7小時
Flowio⭐ 已回覆 2022年4月14日

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

2021年11月28日

A little flaw, but the customer service is still very enthusiastic. Hope that the function will be more and more perfect, I will try with this, thak you

1MORE
美國
使用應用程式 大約5小時
Flowio⭐ 已回覆 2021年11月29日

Hi there,

Thank you for leaving feedback about the app. This is a great encouragement for a new app like us.

Flowio's customer care team is always there to assist you in a timely manner.

Hope your business will compare with us. Cheers!

Flowio team.

2022年8月8日

Vincent was amazing and very good. Great support 5 stars! He helped me set everything up and was very helpful

ZayDryp
瑞典
使用應用程式 大約5小時
2022年8月17日

So far so good! Along with some help from Vincent in the chat, I was able to get things up and running quickly and smoothly. He was super helpful giving me great advice, designing a pop up template for me and also resizing some photos that were to big. Awesome customer support, and information, which is a must since I know nothing hahaha

The Magpieology
英國
使用應用程式 大約4小時
2021年11月5日

David was extremely helpful with my questions and setting me up. He even designed a polished Black Friday email marketing campaign for me in minutes, which would have taken me hours to do. Lol And the screen share was hilarious. He could hear me, but I couldn't hear him, so I was talking to him through my laptop audio and he was replying via WhatsApp. It was awesome. :) I was also impressed with David’s expertise with setting up my domain email (info@…) for my marketing campaigns. There was no way I would be able to figure out what to do on my own. This was one of the best customer service experiences I’ve ever had. Plus offering Free 20K/emails per month! I thought that the extra zero was a typo. Lol *jk* I'm glad that I chose Flowio and I recommend to give them a try.

Wraps Adorn LLC
美國
使用應用程式 大約4小時
Flowio⭐ 已回覆 2021年11月7日

Hi there,

Thank you for your words of encouragement, we feel very fortunate and honored to have a customer like you.

Flowio will continue to launch new features, helping merchants in their business, we will definitely notify you when everything is ready.

Cheers!
Flowio team

2022年4月26日

I've just installed the app and so far seems to do what I want it to do which is great. Can I please let everyone know though that the customer service is fantastic! David was so helpful and within minutes had filmed a personalised video on Loom showing me how to set up exactly what it was I wanted to do. Five stars for customer service! Thanks David.

Praktical Toys
澳洲
使用應用程式 大約3小時
Flowio⭐ 已回覆 2022年4月27日

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,