Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and comprehensive email marketing, pop-up, and live chat features. It's praised for its reliable performance, leading to increased leads and conversions. The customer service is highly responsive, with representatives like Ryth, Jenni, Ciara, and Vincent being particularly helpful. Merchants also value the customizable templates and the free plan offering a generous number of impressions and emails per month. The proactive support team assists with setup and troubleshooting.

January 16, 2022

Brand của mình đã dùng thử qua nhiều sản phẩm popup trước khi dùng Flowio. Điểm mạnh của Flowio là template đơn giản nhưng thiết kế đẹp và hiện đại, khả năng tuỳ biến tốt. Sản phẩm hiển thị tốt trên cả mobile và desktop. Đội tư vấn nhiệt tình và rất hiểu sản phẩm, xử lý câu hỏi rất nhanh. Sẽ dùng lâu dài!

Amile
Singapore
7 months using the app
Flowio⭐ replied January 16, 2022

Thân chào anh,

Trước tiên, em chân thành cám ơn anh và chị đã tin tưởng và sử dụng Flowio. Quả thực, đội ngũ Flowio rất hạnh phúc và bất ngờ khi nhận được phản hồi dịch vụ từ anh.

Những lời nhận xét chân thành này là nguồn động lực lớn cho đội ngũ tiếp tục phát triển, không ngừng hoàn thiện sản phẩm để mang lại giá trị tốt nhất cho Khách hàng.

Mến chúc anh thật nhiều sức khỏe và shop của mình sẽ luôn luôn kinh doanh phát đạt, lúc nào cũng thật nhiều đơn nhé ạ.

Trân Trọng,
Đức Văn (David) - Team CSKH

October 11, 2021

Installation was super easy. Once you work out the email layout it was was super easy to design and send. Help was patient and kind and really made it easy. A great app, one I'm really pleased to have found

StickyBoo Stickers
Australia
Over 1 year using the app
Flowio⭐ replied October 11, 2021

Thank you for your kind reviews.

We are very happy and grateful that customers have trusted and used the service from Flowio. It is always our honor and pride to see your business fly high with us.

We wish you well with your business! Please do not hesitate to contact us whenever you need assistance.

Flowio team

April 17, 2022

Amazing customer service!!! 10/10 recommend. I was able to live chat with someone about the issues I was having.

seababyclothing
United States
2 months using the app
Flowio⭐ replied April 17, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

Edited December 8, 2021

The email templates are really nice and creative. The customer service, especially from David, was amazing. He helped create and amazing email (which saved me time) and he also sent a guided video to help me edit what I needed. Very patient and service driven. There was a 12 hour difference and I was still treated as if we were in the same time zone. Thanks again for the help. Highly recommended!

JeanAdore, LLC
United States
10 months using the app
Flowio⭐ replied December 8, 2021

Hi there,

This is me, David. Thank you for leaving feedback about the app. This is a great encouragement for a new app like us.

Flowio's customer care team is always there to assist you in a timely manner.

Hope your business will compare with us. Cheers!

Flowio team.

February 14, 2022

Die App verleitet zu mehreren Sales! Der Kundenservice ist einfach Klasse!
Live-Support ist einzigartig und gibt auch persönliche Ideen! :D

MeinKatzenShop
Germany
5 months using the app
Flowio⭐ replied February 14, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

December 22, 2021

Very helpful staff. David helped configure my email within minutes and the app works great. Only thing I would like to see is a feature to create gifs within the app but its great that you can easily upload them

NerdStyle
United States
8 months using the app
Flowio⭐ replied December 22, 2021

Hi there,

This is me, David. Thank you for leaving feedback about the app. This is a great encouragement for a new app like us.

Flowio's customer care team is always there to assist you in a timely manner.

Hope your business will fly high with us. Cheers!

Flowio team.

Edited November 15, 2021

excelente!! recomendo 100% aplicativo me ajuda na conversão excelente trabalho, recomendo muito, me ajudou muito

À loja è sua
Brazil
12 months using the app
Flowio⭐ replied November 15, 2021

Olá,

É David aqui, estou mais do que feliz em receber este feedback tão motivador de você. Isso incentiva não só a mim, mas também a equipe a continuar aperfeiçoando nosso aplicativo e atendimento ao cliente.

É um prazer acompanhá-lo na primeira etapa. O Flowio estará sempre ao seu lado, auxiliando e encorajando você, assim como você nos apoiou.

Equipe Flowio.

February 8, 2022

Great Customer service! Ryth helped me with my pop up campaign and so far the app has been very easy to use.

Same Name Tees
United States
5 months using the app
Flowio⭐ replied February 9, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

March 12, 2022

I was a lil confuse on how to work the app at first, so i reached out thru chat. My chat buddy was so amazing with helping me set up my pop ups.

RichGirlLA
United States
3 months using the app
Flowio⭐ replied March 13, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,

March 4, 2022

Good experience so far.. Vincent from Flowio pro-actively reach out to us to help us set up our account and even give us some suggestion in setting up email flow. We've seen positive result so far. Recommended!

Happiness Idea Malaysia
Malaysia
4 months using the app
Flowio⭐ replied March 4, 2022

Dear,

We appreciate receiving such constructive words from you. This is a motivation for us to move the app forward and keep making it better and better.

Our Customer Success team is to be with you anytime you need. Again, thank you so much for choosing the Flowio app.

Cheers,