Flyweight AI Chatbot Live Chat

Flyweight AI Chatbot Live Chat

Pricing
Free plan available. Free trial available.
Rating
4.8 (125)

New! On-Brand AI Chatbot for Your Existing Stack | Powered by Knowledge Graph & ChatGPT

Shopify AI Chatbot: Flyweight (FLY) brings a dynamic personality and product knowledge to your store. Use the power of conversational AI within our Shopify app. Use our chatbot builder to set up the chatbot in one click and deliver ChatGPT-powered, personalized support using store content with the latest ai tools. Add a Shopify chatbot to boost sales, reduce support costs and enhance the customer experience. Download our chatbot app from Shopify app store and benefit from these features.

Shopify AI Chatbot: Flyweight (FLY) brings a dynamic personality and product knowledge to your store. Use the power of conversational AI within our Shopify app. Use our chatbot builder to set up the chatbot in one click and deliver ChatGPT-powered, personalized support using store content with the latest ai tools. Add a Shopify chatbot to boost sales, reduce support costs and enhance the customer experience. Download our chatbot app from Shopify app store and benefit from these features. more
  • AI knows all your store's texts: pages, articles, products,.. (nightly refresh).
  • Automatically detects the personality of your brand & can be fine-tuned.
  • Fluent in English & 100+ languages | Powered by Leading Graph Tech & ChatGPT
  • Chatbot based on Shopify store data and routings | GDPR & AI-Act compliant.
  • NEW! Ticket & Mail AI in your stack: Gmail, Zoho, Outlook Web, Zendesk & Gorgias

Languages

English, German, Dutch, French, Portuguese (Brazil), Portuguese (Portugal), Italian, Spanish, Polish, and Czech

Works with

  • Shopify Flow
  • Shopify Admin
  • Gmail
  • Gorgias
  • Instagram
  • Outlook
  • WhatsApp
  • Zendesk

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • AI for Chat Search WhatsApp & Live Chat
  • Live in 30 minutes: AI learns your store
  • 300 AI Interactions (Lifetime)
  • ------------------------------
  • Unlimited live chats/ WhatsApp takeovers
  • Unlimited routing incl. Order-Tracking
  • Unlimited forms & lead forms
  • Startup 🇪🇺 GDPR & AI-Act ✓

AI Core

$30 / month

300 AI Interactions / month ($15 per additional 100) | Human takeovers and live chats are free and unlimited.

Features

  • AI for Chat Search WhatsApp & Live Chat
  • Maximum accuracy with Knowledge Graph
  • Live in 30 minutes: AI learns your store
  • ------------------------------
  • All features from "Free":
  • Nightly refresh of all store data
  • AI works in your existing stack:
  • Gmail✓ Zoho✓ Outlook✓ Zendesk✓ Gorgias✓

7-day free trial

AI Pro

$100 / month

1,000 AI Interactions / month ($30 per additional 200) | Human takeovers and live chats are free and unlimited.

Features

  • AI for Chat Search WhatsApp & Live Chat
  • Maximum accuracy with Knowledge Graph
  • Live in 30 minutes: AI learns your store
  • ------------------------------
  • All features from "AI Core":
  • More products possible (1 Million+)
  • AI works in your existing stack:
  • Gmail✓ Zoho✓ Outlook✓ Zendesk✓ Gorgias✓

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (125)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 20, 2026

We are sofar very satisfied with this AI chatbot solution. It has enhanced the user experience on our website and provides real value to our visitors. During our implementation process, the customer support team truly stood out. They responded incredibly fast, were always helpful, and went the extra mile to resolve questions. Outstanding service and a great product we highly recommend.

EU - EOS Store
Germany
11 days using the app
July 21, 2026

Fantastic product backed up by an even better team. TTV for us was literally within days and at every step of the way, the Flyweight team has been there to ensure that we're getting the most value out of the product. Game changer for Shopify merchants looking to introduce high-quality AI flows into their customer support experience.

FMW Fasteners
United States
7 months using the app
July 22, 2026

Early days but very easy to setup and so far very effective.

Organature Australia Pty Ltd
Australia
2 days using the app

Support

App support provided by Flyweight GmbH.

Developer

Flyweight GmbH

Jungbuschstraße 28, Mannheim, 68159, DE

Launched

July 23, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Products, orders, Online Store, Shopify admin

  • View products

    Products, collections

  • Edit orders

    All order history

  • View Online Store

    Online Store pages, theme

  • View Shopify admin

    Legal policies

  • View other data

    Locales, Shopify Markets settings

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