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I’d say other merchants should know that Foldsquare is a really useful tool if you need to create a professional-looking product catalogue quickly and without a lot of hassle. It saved me a lot of time and delivered a really good final result, especially when I needed a catalogue urgently. The process was straightforward, and the quality of the finished catalogue was impressive
Thanks so much for the 5 stars! We’re really happy you’re enjoying the app. We truly appreciate your support!”
Adriana
The FoldSquare catalog app is a complete game-changer for organizing and displaying our products! It’s intuitive, sleek, and makes everything look incredibly professional.
What truly sets this experience apart, though, is the customer service. Kwaku Zigah was absolutely amazing—responsive, knowledgeable, and went above and beyond to ensure everything was running perfectly. It’s rare to find such personalized support these days. Highly recommended!
It makes good catalog, but interactive options are limited. We can`t find where to see placed orders from interactive catalog (if choosing option add to wholesale order sheet) and there is an issue to link catalog to store front. No support or instructions online for this issue. In support chat send button doesn`t work.
Hi,
I'm sorry to hear that you can't find the option to place orders. Our chat support is available from 9am to 5pm EST and if you write a message outside those hours it should send us an email.
A member of the support team will contact you shortly to assist your with your issues.
Best,
Kwaku
The app’s features are convenient, but I frequently encounter errors that prevent me from progressing to the next step. For example, saving often fails, causing me to lose hours of work. Additionally, product metafields sometimes don’t load correctly, product data fails to display, or layouts break after publishing. I’ve run into numerous bugs, which has been frustrating. To make matters worse, support can take several days to respond, and I’m still struggling to resolve some issues. While I’m satisfied with the app’s functionality overall, it would be an excellent app if these bugs were addressed.
Hi,
I'm Kwaku, one of the co-founder of the Catalog Maker. I'm sorry to hear that you encounter some issues with our App. I'm working with the support team to understand what was happening and we will contact you by email, if we need additional information to fix your issues.
Best,
Kwaku
Love that it integrates with our Shopify store! We utilized their Custom Catalog service as our needs were very specific. They customized the catalog exactly how we wanted. They were quick to respond to questions and stayed in touch with their progress. Will continue to use this app for our annual catalog build.
So far, this app has saved me a tremendous amount of time. When I found a step within the app that I wasn't quite sure how to handle, I chatted with someone via the embedded chat and they gave me instructions right away. Thanks!
The support i received from the tech Adriana was absolutely amazing! She solved my issue in a flash! This app is awesome and would recommend it to anyone! Very simple to use and edit!
Support is not very good, sent many messages and the support chat send button does not work, very frustratinig.
Hi,
I'm sorry to hear that you had problem contacting us. I will contact you directly via email to better understand why this was happening. Our customers usually don't have any issue contacting us via our live chat.
Best,
Kwaku
So far very easy to create and edit my digital catalog. Looking forward to getting lots of use out of this app.
Very good app, but it is a bit slow in creating and updating catalogs