Reseñas (189)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
18 de marzo de 2019

Writing my second review here since I am now a month into usage. This application does EVERYTHING we were looking for it to do. It is not the flashiest or fanciest thing on the market but it DELIVERS which is FAR more important in this smoke and mirrors day and age. On top of that customer support (Michael) has went above and beyond for me as went over our quota our first month (due to sending backlogged emails) and he scrambled (While traveling) to make sure our needs were met and we didn't skip a beat. Zero chance I delete this app or change providers!

nancyandersonfitness
Estados Unidos
Más de 3 años usando la aplicación
Fecha de modificación: 19 de octubre de 2020

As soon as I downloaded the app, someone emailed me offering to help with anything I needed. Great support, thanks!

Shana Luther
Estados Unidos
Alrededor de 3 años usando la aplicación
Fecha de modificación: 18 de enero de 2017

Great app for email triggers.
Even has discount code support.

Lara J
Singapur
Alrededor de 3 años usando la aplicación
26 de marzo de 2021

Fantastic. Highly configurable. Glad we found this app after looking through and testing many others. Would recommend. Many thanks to the team at Follow Up Email Marketing! One thing I would like is more visibility into the "sales recovered" numbers - what we see today does not seem accurate at all.

Ridepanda
Estados Unidos
Casi 3 años usando la aplicación
18 de febrero de 2016

This app is great! It's easy to use and we've already had success in recovering abandoned carts. For that alone, it's worth a little investment.

Gr8skn
Estados Unidos
Casi 3 años usando la aplicación
6 de febrero de 2020

We have just started using Follow Up Email Marketing, but so far the experience is great. The application presents you with many useful types of email campaigns that you should be using, has every filtering mechanism you would expect, along with many scheduling options.

We were looking for some non-standard features in our emails, and their team worked hard to help us get what we needed. Great support and follow-up.

Highly recommend for soliciting reviews from your Shopify store.

The People's Pharmacy
Estados Unidos
Casi 3 años usando la aplicación
4 de mayo de 2020

This helped me keep our companies name in the back of our customers mind by sending out follow up emails for 2 months , 4 months and 1 year after their purchase!

Adrenaline Offroad Outfitters
Canadá
Más de 2 años usando la aplicación
Klax Holdings LLC respondió 8 de mayo de 2020

Thank you for trying out our app. It means a lot!

12 de mayo de 2020

This app is fantastic. I've been having problems with shopify's auto abandon cart email and came accross this app. At first I hadn't got the settings right so reached out using the apps live chat and the service recieved was outstanding. I recieved real desire to solve my problem and get the app working how it should. Over the moon with the support and really appreciate the help. Will continue to use this app for a long time

Murgs
Reino Unido
Más de 2 años usando la aplicación
Fecha de modificación: 9 de julio de 2016

I am currently using the Basic version which is very suitable for my business. All the features of the Basic plan is awesome. The app is very easy to use. The abandoned cart feature is awesome and I especially like that you can schedule the time the emails are sent.

Shoelimitless
Estados Unidos
Más de 2 años usando la aplicación
6 de junio de 2016

I love this app! I use it for abandoned cart emails and to follow up with customers who have made purchases, encouraging them to review us, post on on social media, and reach out with any feedback. I love how you can program the emails to be sent at certain time periods after a purchase or when someone abandons a cart. Would be very cool if there was a way to track email opens or clicks back to your web site. Overall I highly recommend!

Fasten Swim
Estados Unidos
Más de 2 años usando la aplicación