Klax Follow‑Up Email Marketing

Managed to set it all up and seems to cater for much details. Hope it will be helpful in our company....

Just being able to email people that have abandoned a cart is enough to install this app but the fact that you can email them in a drip campaign set at different intervals and track the click-through rates make this app all the better. But that’s not all; there are so many other fantastic features that can help your store with traction that it’s worth every penny.

Really like how easy it is to use and appreciate all the options to customize!!!

This has increased our sales so I'm very happy with Follow Up Email. We find we don't need to send the two week follow up as people usually purchase by the 1 week follow up (so we deleted the 2 week follow-up email option). It's been great for customer feedback too... We have had customers reply to the follow up email explaining why they didn't purchase, and when we fix the problem they usually go on to make a purchase.

I was looking for an automated email option that was easy to use and was reasonably priced for a small business. After installing and deleting a couple of other email apps I found this app was exactly what I was after. The templates make it super easy to format your message or you can dive deeper with more customization if needed. Their customer service is outstanding and they get back to you quickly if you have questions. For the price and the time spent creating the emails, you can't go wrong with this app.

User-friendly interface. Clean editing process. Finally an automated email service that has all the options I need.

The team is great, they are responsive and are constantly trying to make the product better. Functionality is good- we'll see if it actually drives more reviews but its easy to set up and has a lot of options.

This app is very easy to use and converts abandoned carts extremely well! Before we installed Follow Up Email Marketing, we were averaging 5-7% recovery on abandoned carts with the Shopify abandoned cart recovery.

After installing Follow Up Email Marketing and using it for the last couple of months, we are now at 18-21% recovery which is an amazing improvement!

We've tried other abandoned cart recovery apps in the past that did fancy emails but did not convert anywhere near this. Great app guys and well worth the money.

It is great to be able to automate the process of sending follow up emails. I am still learning how to get the most out of this product but so far I am very satisfied! I look forward to using this app more in the future.

It's a great app which give me many capabilities in selling and sending emails to my clients.
The technical support is great as well, they have quickly resolved my problems.