Klax Follow‑Up Email Marketing

Simple and responsive with proactive but not pushy contact.

This app helped me to meet my follow up emails at minimal to no cost. Conversion rates also very high due to multiple follow up emails option.

Easy and simple to use. Clear dashboard with important analytics data.

Great app, easy to use and nice template to use!

[Update] 5 stars now! The first feature I was missing was actually available. I just didn't find it. Support has been great, so now I understand how it works.
The only thing I'm waiting for is lifetime order amount, but this is on the roadmap for the developer, so I'm happy for now!

[Old review]

This is a great app! It's perfect for the small store or the one that just opened, because it's free for up to 50 emails/month.

It's very intuitive and user-friendly.

The only reason I didn't give it 5 stars (yet) is because it's currently not possible to create your own "recipe". For example. If I want to follow up with a customer in 6 months from now, or if I want to send a discount code to people with a total order amount of over $***, I don't have that option. That would make it the perfect app for me.

That said. I tried various different apps to do what this one does, and this one is by far the most user friendly.

Keep it up!

A good deal of functionality in the app - provides options for a broad range of e-mail follow ups including cart abandonment, fullfillment, etc.. It's nice that they already have templates built out, so you don't have to type an email from scratch - you can just edit theirs. Also, they have great customer service!

The free plan is still valuable - I encourage you to download it and give it a try.

The app is really great! I had some issue to change the design but CEO Michael was really helpful and fixed it for us right away. Thank you!

Nicee app, practically can do everything you need from recovering abandoned checkouts to checking in with customers

Very awesome. Very easy to set up and generates a ton of extra sales! They helped me optimize the emails as well.

Follow up emails after purchase work great! I invite customers to follow up with a review after they've received their order.