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I like the way it's set up. It's all integrated in the Shopify platform, so no third-party website to go to. It's also very straight forward and set up. The only downside I find is that the emails are not that good looking... compared to other apps that is. If you know a little HTLM, you can probably make better ones (in my opinion).
Easy to use app. Need to have a very low level of familiarity with code in order to edit the copy of the emails. I had one issue, and the founder of the company hopped on the chat to fix it!
One piece of functionality that I would like is if it could link with the tracking numbers on orders to send an email when the tracking number shows it was delivered.
Thanks for your feedback. We are working an email editor and will hopefully have that in the near future. Thanks for telling us that shipping confirmation emails are important to you. We will look into that for future features.
The free version has actually been quite useful. We have seen an impact by way of potential customers and existing customers responding to automated emails sent out based on their action or lack of action on the website.
seriously considering the monthly upgrade
I like this app because it provides a range of features. It would be helpful if you could drag and drop elements on instead of having to code.